Mike Robison

Mike Robison Email and Phone Number

BMW Service Advisor @ Murgado Motor Werks @ Porsche of Barrington
Lake Villa, IL, US
Mike Robison's Location
Lake Villa, Illinois, United States, United States
About Mike Robison

Hello Everyone! I'm Mike, a meticulous and diligent professional with the capacity to cultivate professional and long-lasting relations with store associates, managers, customers, and across the organization.Throughout my career, I have remained a resourceful and results-driven professional with a record of delivering best business practices to increase operations/supply chain execution, along with keeping customers updated on services.My history of success is directly related to my proven expertise in ensuring customers receive prompt, courteous, and effective services, along with maintaining store staffing and talent at optimal levels to ensure operating efficiency and top service levels.I have a remarkable background in streamlining the delivery of services, improving operational efficiencies, overseeing customer schedules, executing customer service standards, and increasing profitability.Employers recognize me for monitoring shop productivity, workflow, and procedures with emphasis on efficiency, thoroughness, and safety.My ability to perform and manage technically complex projects using independent judgment and personal initiative has been well appreciated over the years.Below Listed are some of my Expertise:•   Relationship Management•   Budgeting & Commercial Planning•   P&L Analysis•   Customer Service•   Business Development•   Cost reduction & containment•   Strategic Planning•   Project Management•   Matrix Management•   Business IntelligenceI am an articulate communicator, with strong written, interpersonal, strategic/analytical, problem-solving, attention to detail, and leadership skills. Technically proficient in Microsoft Office Suite.I am confident that my wide range of knowledge and talents will allow me to contribute to the success of your company.While others take pride in meeting all standards set before them: my passion is for delivering service and leadership that goes beyond organizational expectations. Connect with me today or send me an email at mike_robison14@hotmail.com if you want to discuss additional details regarding my work experience and the skills I have to offer. I'm always interested in making new professional acquaintances!

Mike Robison's Current Company Details
Porsche of Barrington

Porsche Of Barrington

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BMW Service Advisor @ Murgado Motor Werks
Lake Villa, IL, US
Mike Robison Work Experience Details
  • Porsche Of Barrington
    Porsche Of Barrington
    Lake Villa, Il, Us
  • Motorwerks Bmw
    Automotive Service Advisor
    Motorwerks Bmw Sep 2024 - Present
    Barrington, Illinois, United States
  • Evanston Subaru
    Automotive Service Advisor
    Evanston Subaru Aug 2022 - Sep 2024
    Skokie, Illinois, United States
  • Liberty Auto Plaza - Kia
    Automotive Service Advisor
    Liberty Auto Plaza - Kia Dec 2021 - Aug 2022
    Libertyville, Illinois, United States
  • D. Wells Automotive Service, Inc.
    Professional Automotive Service Advisor
    D. Wells Automotive Service, Inc. Feb 2018 - Dec 2021
    Gurnee, Illinois
    At D. Wells Automotive, my core responsibility is delivering professional customer experience and sales presentations by utilizing the digital format.It is worth mentioning that I provide premium automotive services at a high-volume independent repair facility. Involved in overseeing work order estimates, parts sourcing, and completion of services.My accomplishment within this role is following:Successfully gained and maintained 4.9 star Google review rating, while consistently increasing profitability on annual basis.
  • Bridgestone - Firestone Complete Auto Care
    General Manager
    Bridgestone - Firestone Complete Auto Care Dec 2015 - Feb 2018
    Mchenry, Il
    During my time over here, I provided the best auto repair experience in the area by leading a successful team of automotive technicians and service advisors.One of my key tasks was to lead numerous operations, including managing customer schedules, service flow, shop maintenance, inventory, reporting, budgets, sales goals, and employee performance.My key success for this role is:Increased sales and customer satisfaction by providing best organizational services.
  • Bridgestone - Firestone Complete Auto Care
    Service Manager
    Bridgestone - Firestone Complete Auto Care Aug 2012 - Dec 2015
    Round Lake Beach
    Within this job role, I leveraged professional expertise in liaising with customers regarding vehicle issues and potential repairs.I utilized strong customer service and problem-solving skills to contribute to repeat and referral business.I was responsible for delivering effective coaching to team to optimize profitability and ensure full business growth.One of my accomplishments for this role is:Maintained 95% customer service satisfaction rating by measuring and improving customer experience.
  • Menards
    Building Materials Department Manager
    Menards Jun 2010 - Jun 2012
    Oak Creek, Wi; Gurnee, Il
    As Building Materials Department Manager, I demonstrated abilities in identifying sales floor to meet and exceed set performance goals.Steered significant efforts in directing and supervising employees engaged in sales and product presentations.My notable duties were participating in team sale meetings to present successful marketing ideas.A section of my key contributions include:Performed multiple services, including inventory controls, product displays, and developing strong team.
  • Leader Automotive, Inc.
    Warehouse Operations Manager
    Leader Automotive, Inc. Sep 2009 - May 2010
    Glenview, Il
  • Dance The Night Away
    Owner/Operator/Professional Dj
    Dance The Night Away Sep 2003 - Oct 2009
    Professional Wedding Disc Jockey-Planned and organized the reception with bride and groom-Programmed the music selections for cocktails, dinner, and dancing-Performed all DJ and Master of Ceremonies duties-Organized marketing strategies for new business-Member of the American Disc Jockey Association (ADJA)
  • Starbucks Coffee Company
    Store Manager
    Starbucks Coffee Company May 2006 - Jul 2009
    Grayslake, Il
  • Pro-Pac, Inc.
    General Manager
    Pro-Pac, Inc. Aug 2004 - Apr 2006
    Elkhorn & East Troy, Wi
  • Sam'S Club
    Assistant Manager
    Sam'S Club Feb 2000 - Aug 2004
  • Csb Entertainment
    Mobile Dj
    Csb Entertainment Jun 1997 - Sep 2003
    Professional Mobile DJ-Set up and performed at various special events-Performed all DJ and MC duties -Planned the programming of music to provide a great atmosphere for the party

Mike Robison Education Details

Frequently Asked Questions about Mike Robison

What company does Mike Robison work for?

Mike Robison works for Porsche Of Barrington

What is Mike Robison's role at the current company?

Mike Robison's current role is BMW Service Advisor @ Murgado Motor Werks.

What schools did Mike Robison attend?

Mike Robison attended Concordia University Chicago, Horlick High School, Racine, Wi.

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