Business Analyst
Current• Analysed Credit risk procedures, processes, and systems performance to recommend efficiency enhancements• Defined and documented current and future state requirements in business and technology environments for system or process enhancements (i.e. Process Modelling, Use Cases, Stories, Acceptance Criteria, Interface Specification).• Managed requirements through the lifecycle(from solution, testing, and delivery) in order to ensure that the business benefits, linked to the requirements, were achieved and appropriately documented• Facilitated User Acceptance Testing (UAT) and contributed to Business Banking system enhancements• Prepared test scripts for UAT for Business Banking• Provided process support to all Business Banking frontline users of the Commercial Rural and Business Banking lending system• Established, maintained, and improved relationships with business stakeholders
