Operation of a 1.5 mil auto center.

Responsible for operation and administration of a $1,000,000 revenue per year auto center.Duties:Interview and hire qualified candidatesTrain new hires both in sales and servicePersonnel, sales floor and back shop schedulingMonitor and maintain inventoryOrder supplies as needed while controlling expensesReceive shipments and process merchandise returns to vendorsDaily/Weekly/Monthly reconciliation of corporate credit cards to ensure billing accuracyReview customer transactions daily and cover with associatesDaily/Monthly coaching of sales associates including multiple observations of each associateDaily review of sales and services to identify focus areasMonthly review of P&L report ensuring no unaccounted for anomaliesSales floor presentation and signing, including promotional signingLocal promotion distribution, organizing local events to grow visibilityAssisting customers on the sales floor offering additional services to their requested servicesDriving work flow in the back shop pitching in to complete vehicles in a timely manorDriving commercial sales via cold calls and visiting potential customersASE Certified technician in automotive brakes, steering & suspension and electrical. Michigan state certified in automotive engine repair, manual transmission and axles, steering & suspension, brakes, electrical systems, hvac. Heavy duty engine repair gasoline, drive train and electrical systems.This location had management turnover every 6-12 months before arriving.

Responsible for daily operations of a $500k + auto center. Showed consistent growth in alignments for the year 2005-2006

Responsible for smooth transition from front to back shop. Update customers on wait times and ensure the work is progressing appropriately.

Responsibilities:Timely and accurate service of all vehicles. Maintain back shop equipment and order supplies as needed. Enter and coordinate back shop schedules.