Mike Smeltzer Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Atlanta, Ga

Responsible for the credit underwriting decisions of both FHA and conventional mortgagesReceived two customer service awards based off surveys of closed loans sent to our customersSelected for additional training in Veterans Administration underwriting

Selected as preferred underwriter for accounts with the largest volume to develop better customer service and turn timesResponsible for training new underwriters in company guidelines, policies and proceduresReviewed funded loans to verify the file meets investor requirements before being shipped

Responsible for the credit underwriting decisions of FHA mortgagesExtensive training in 203K streamlines, build on your own land transactions, streamlines, and the Georgia Dream NSP programSelected as the preferred underwriter for a pilot program with local banks who received preferred turn time

Hired and developed a mortgage production team which included 12 underwriters, 5 closers and 3 processorsManaged team that achieved the following awards, highest pull through percentage, lowest cost per loan, most active customersManaged team that consistently met volume goals with over 3.3 billion funded in 2007Able to manage multiple departments including underwriting, closing, processing and customer serviceFrom 2006 to 2007 the operations center was without a Vice President, during this time I was one of two managers that assumed the role and responsibilities of that

Supervised and managed daily operations of four major departments in the mortgage divisionReorganized and implemented operational procedures in the corporate processing center that increased efficiencyManaged a team of 26 people that included 15 processors, 10 funders and 1 underwriter

Managed a mortgage production team of nine processors, underwriters and closers Lead underwriter for the Southeast region responsible for training all underwriters in the division Helped establish the first automated underwriting platform for the mortgage company

Responsible for all consumer and Mortgage loans for the branch