Mike Styczynski Email & Phone Number

San Diego, California, United States

St Louis, Missouri, United States

- Develop and update policies and procedures for provider data management group.- Analyze and document process workflows and outline improvements to ensure operational efficiency in roster management, credentialing, and other provider-focused disciplines.

Roseville, California

- Led the creation, review, production, verification and validation, and delivery of a suite of technical manuals for the U.S. Navy to support initial operating capability of a new target system.- Created and edited technical manuals and technical orders detailing maintenance and operation procedures for multiple target and tactical unmanned aerial vehicles, associated payloads, and support equipment, for customers both domestic and foreign.- Wrote, edited, and enforced configuration and revision control for test plans, test reports, white papers, specifications, procedures, and other CDRL and SDRL items.- Manipulated CAD models to create line art technical illustrations and other associated graphics for use in technical manuals, design documents, and other documentation.- Led the creation and compilation of technical and cost volumes for proposals.- Created illustrated parts breakdowns to enable logistical support of delivered products.- Worked with engineering staff to ensure technical data was accurate, current, and delivered to the customer per established schedules.

Sacramento, California Area

- Wrote, revised, and managed policies, desk level procedures, and job aids for the Installation and Billing (I&B) and Electronic Data Interchange (EDI) groups.- Created reusable copy to be used in training modules, presentations, desk level procedures, and other learning environments for front line representatives.- Led major projects comprising the creation and release of new EDI documentation covering the transmission and receipt of enrollment, claims, and financial data.- Created a technical documentation methodology and governance plan for Performance and Learning group leadership.- Piloted an HTML-based documentation platform to replace Word/PDF renditions.

Sacramento, California Area

- Worked directly with engineers and other technical staff to produce technical manuals, specifications, procedures, proposals, and other documents that met customer requirements and military standards, supporting the design and creation of hardware and software.- Controlled configuration of documentation and products using web-based product lifecycle management software and a robust, mature change process.- Matrixed to all product lines and programs across defense and space centers of excellence.- Created and managed leadership media such as procedures, work instructions, and forms to support AS9100 and ISO 9001 compliance.- Developed standard protocol for common-use specifications across various programs.- Ensured all standards and specifications adhered to proper format and grammar.- Assisted configuration management with migration of internal documentation to a web-based PLM system.

Ithaca, New York Area

- Designed training plans and provided motivation for 30 distance runners.- Organized transportation and lodging logistics when traveling to away meets.- Ensured compliance of entire team with NCAA eligibility requirements.

Ithaca, New York Area

- Oversaw a staff of 50 fundraisers five nights a week.- Helped raise almost ten percent of total college funds via phone and e-mail.- Communicated directly with alumni through mailings, e-newsletters, and by phone.

Master Of Science (M.Sc.), Technical Communications

Bachelor Of Arts (B.A.), Journalism

Activities and Societies: Varsity Cross Country, Varsity Track and Field