In this role I support the CEO and the Board through the provision of high-level strategic advice and ensuring the efficient and effective operations of the entire organisation. I am responsible for continuous improvements in the operations, governance and compliance of the organisation to ensure ongoing financial sustainability and relevance to the communities we support. I have also developed and implemented an organisational-wide performance management framework to ensure accountability and performance in accordance with our Strategic and Annual Business Plans and our Government funding agreements. In addition I oversee the operations of the company secretariat and our corporate communications functions. I have regularly acted as CEO including during the emergence of the COVID-19 pandemic in Australia.

In this role I supported the Managing Director and my fellow members of the Executive Team in building strong, consultative relationships with Government and the Board, as well as designing and implementing strategies to meet external stakeholder requirements whilst complying with their various statutory obligations. I was also responsible for the Corporate Governance and Company Secretarial functions, including responsibility for Board and Committee management, the organisation’s insurance program, statutory reporting (including Annual Report and Corporate Plans) and corporate governance.My duties included:• Actively engaging with Federal Government Ministers, Regulators, Departmental officials and industry leaders on a broad range of commercial issues;• Publicly advocate the views of Australian Hearing at Parliamentary Inquiries, workshops/roundtables, conferences and industry forums;• Responsibility for the timely and accurate production of Board and Committee Papers (agendas, minutes and actions) and the maintenance of Registers (Directors' Interests, Conflict of Interest Declarations and Financial Delegations); and• Ensuring the ongoing compliance of the organisation with legislation, regulations, Government policy orders and Ministerial Directions.

In this role I led the Group’s Government Relations function with responsibility for developing corporate positions and strategies on issues relevant to the Suncorp Group and its various lines of business. I was also responsible for advocating these positions to State and Federal Government Ministers, Shadow Ministers, key Departmental personnel and Regulators.My duties included:• Establish and maintain cooperative working relationships with Ministers, Shadow Ministers, Parliamentarians, Advisors, Departmental Officials, Regulators and other external industry stakeholders;• Actively lobby State and Federal Government Ministers, Shadow Ministers, other Parliamentarians, Regulators, Departmental officials and industry leaders on a broad range of commercial issues;• Develop Government Relations policy and issue positions and associated lobbying strategies on issues after appropriate analysis, research and consultation with both internal and external stakeholders;• Publicly advocate the views of Suncorp at Parliamentary Inquiries, workshops/roundtables, conferences and industry forums; and• Coordinate the public release of corporate information (including market sensitive material) to Ministers, Parliamentarians and Regulators.

In this role I led the Government Relations team with responsibility for researching, developing corporate positions and then advocating them to all levels of Government, including Cabinet Ministers, Premiers and other political leaders, in Australia, New Zealand and other South Pacific nations.My duties included:• Established and maintained relationships with Ministers, Parliamentarians, Departmental Officers and external industry stakeholders both domestic and international;• Managed projects that developed Virgin’s Government Relations policies and lobbying strategies on issues after undertaking appropriate analysis, research and consultation with both internal and external stakeholders;• Publicly advocated the views of Virgin at Parliamentary committee hearings, workshops/roundtables, conferences and industry forums;• Supervised and managed Virgin’s Government Relations team, including external consultants and lobbyists; and• Developed, in conjunction with the Public Affairs team, communication plans and strategies relating to numerous operational issues.

In this role I managed the Office of the Leader comprising of policy, media, research and administrative functions and personnel. I was responsible for researching, analysing and developing policies, responses to media inquiries, liaison with Ministers and political, business and community leaders and the effective operation of the Leader’s Office.My duties included:• Liaised with senior political, business and community figures (both nationally and internationally) on various sensitive and confidential matters;• Planned, prepared and coordinated policy and media strategies;• Researched, formulated and costed policy initiatives and election commitments for the Opposition;• Efficient and effective operation of the Office of the Leader, including human resource management and financial management;• Responded to media inquiries, organised press conferences and interviews; and• Prepared the Leader and Shadow Ministers for Parliament with verbal and written briefings.

In this role I project managed the development of new housing support products. I was responsible for undertaking the research and financial analysis of new products, the development of performance management frameworks and key performance criteria and the preparation of explanatory and briefing material.Key Achievements• Project managed the development of new housing support products;• Oversaw the financial analysis of new housing products developed by the Department and changes to existing products and services;• Developed and analysed economic and financial models used for product development and enhancement;• Developed performance management frameworks and key performance indicators for new and existing products; and• Prepared briefing material for the Director-General and Minister.