Mike Ventresca Email & Phone Number

San Francisco, Ca, Us

San Jose, California, Us

• Manage a portfolio of 20 strategic high-touch clients, including clients with $30k+ MRR• Q1 2024: 110% NRR, Q2 2024: 107% NRR• Closed $20K MRR expansion deal in Q3 2024 with a Fortune 100 client • Collaborate with Marketing to conduct case studies across strategic accounts • Collaborate with SVP of Customer Success to build CS playbook and onboarding program • Drive retention and renewals• Establish champion and decision maker connections in no-connect accounts at the Director and VP level• Expand client relationships through upsells and cross-sells• Collaborate cross-functionally with product, finance, and support teams to meet client needs and ensure platform success

San Jose, California, Us

• Managed a portfolio equating to 15% of company revenue, including clients with $15k+ MRR• Drive retention and renewals, achieving 110% of Q1 2024 and 107% of Q2 2024 NRR targets• Established champion and decision maker connections in no-connect accounts at the Director and VP level• Led a 9-month migration project, leading over 50 stakeholder meetings to ensure successful implementation• Closed multi-year deals, securing 30% of all company’s long-term contracts, including the first 3-year agreements• Saved a strategic account from churning which ended in a 24-month agreement by working with product to build a custom Netsuite integration• Mitigated churn, saving key accounts and expanding client relationships through upsells and cross-sells• Collaborate cross-functionally with product, finance, and support teams to meet client needs and ensure platformsuccess

San Francisco, California, Us

• Managed a book of business of 200 existing clients, ranging from 0-250 employees with an annual spend of $2.5M• Resolved 50-100 high-priority emails/tickets weekly, ensuring client satisfaction and escalated as needed• 95% to quota in 2022, 90% to quota Q1 2023• Expanded revenue through expansion of licenses and upgrades, as well as negotiated renewals by working with Directors, VP’s, and C-Level individuals in my book of business• Qualified opportunities using MEDDPICC methodology, which improved forecasting accuracy• Worked closely with Solutions Consultants, Customer Success, and Partners to move sales cycle forward

San Francisco, California, Us

Responsible for developing and implementing sales strategies, identifying potential customers, running sales demos managing existing customer and vendor relationships, and monitoring customer and competitor activity and industry trends. Worked diirectly with customers in order to complete the sales process aiming at meeting and/or exceeding sales targets.

San Francisco, California, Us

• Developed and enforced sales processes for both inbound and outbound leads while tracking conversion rates and performance• Continuous coaching and training to develop rep sales, product, and industry skills to guide reps to quota achievement (average >80% to team goal each month)• Scaled SDR team from two reps to six reps while planning and executing all training and onboarding• Worked closely with marketing and sales to report metrics and iterate on process to drive results

San Francisco, California, Us

• Early member of successful sales and business development team at venture-backed start-up that has raised $50M+ in funding from leading VC investors (Benchmark, Greylock Partners)• Surpassed 150% of quota in 2020, top performing SDR four quarters in a row• Generated 300+ qualified sales opportunities leading to $500,000+ annual revenue• Used Salesforce, Outreach, Zoominfo, Google Suite daily to manage pipeline and track activity • Interact with prospects via telephone (60+ cold calls/day), email, social selling

San Francisco, California, Us

*Responsible for meeting with potential tenants and following sales process to execute lease agreement *150% quota attainment 2018*105% quota attainment 2019

Business Administration, Project Management

Business Administration