Mike Wheeler Email and Phone Number
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• A highly motivated, confident and accomplished IT professional, with extensive experience working in both business analyst and IT consulting roles across several companies and industries.• An expert in process mapping, capable of translating complex business processes into clear easy to follow documents. An in-depth understanding of software development and a highly skilled author of technical documentation.• Possesses strong analytical skills which can be utilised to elicit customer requirements and transform them into deliverable solutions.• Excellent communication skills, comfortable working at all levels of a business, as well as acting as a gateway between technical teams and key business stakeholders.• Very adaptable and competent working in continually changing and evolving environments.• A Salesforce Certified CPQ Specialist, with multiple years of experience designing and optimising sales processes.• Looking for new professional challenges to develop and refine business skills and industry knowledge that will make a significant contribution to the company or project.Specialties: Business Analysis, Change Management, Salesforce CPQ, Microsoft Visio, Technical Document Writing, Data Analysis, Process Optimisation.
Opentext
View- Website:
- opentext.com
- Employees:
- 13352
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Principal Business AnalystOpentext Nov 2019 - PresentNewbury, England, United Kingdom• Integral member of a global Sales Operations team• Business SME for Salesforce CPQ and Approval rule design and optimisation• Works as key interface between technical teams and key business stakeholders – responsible for transforming complex business scenarios into clear and concise requirements documents• Heavily involved in the complete end to end delivery lifecycle, from initial requirement gathering to solution implementation and end user change management.• Delivery of… Show more • Integral member of a global Sales Operations team• Business SME for Salesforce CPQ and Approval rule design and optimisation• Works as key interface between technical teams and key business stakeholders – responsible for transforming complex business scenarios into clear and concise requirements documents• Heavily involved in the complete end to end delivery lifecycle, from initial requirement gathering to solution implementation and end user change management.• Delivery of presentations and training to key stakeholders• Design and development of key business KPI metrics• Created an extensive portfolio of technical process documents to support multiple teams across the business.• Key contributor on several key projects, including ERP/CRM consolidation, business divestitures and end to end sales process optimisation. Show less
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Business AnalystMicro Focus Nov 2019 - Jan 2023Newbury -
Business AnalystWestcoast Limited Feb 2016 - Oct 2019Theale Conducted workshops with key stakeholders to determine and analyse business requirements. Produced detailed process and design diagrams using Microsoft Visio. Nominated onto and successfully completed company ExcelErate leadership program. Produced detailed discovery, design and scoping documentation for new projects. Worked with project managers and solution architects to formulate solutions and strategies for delivering projects. Designed new systems by analysing… Show more Conducted workshops with key stakeholders to determine and analyse business requirements. Produced detailed process and design diagrams using Microsoft Visio. Nominated onto and successfully completed company ExcelErate leadership program. Produced detailed discovery, design and scoping documentation for new projects. Worked with project managers and solution architects to formulate solutions and strategies for delivering projects. Designed new systems by analysing requirements and converting them into business specifications Produced detailed gap analysis documents for major projects, including a business acquisition in Lyon, France. Integral team member for key projects including: ERP split, new pricing system and CRM implementation. Gained significant experience working on projects using both agile and waterfall methodologies. Consulted with senior management to promote change transformation and process efficiency. Performed a complete overhaul of the Project Management Office’s business process flows to promote process efficiency and key stakeholder engagement. Show less -
Business Information Systems ConsultantPeter Brett Associates Aug 2013 - Feb 2016Reading, United Kingdom Played a key role in the rollout of a new company-wide project management solution Performed onsite system implementation and support in 10+ company offices across the UK Provided technical application support to over 700 system users Designed and delivered system training to 400+ company employees Responsible for designing and improving system reporting solutions, using SQL and Crystal Reports Development and design of new system functionality and tools Involved… Show more Played a key role in the rollout of a new company-wide project management solution Performed onsite system implementation and support in 10+ company offices across the UK Provided technical application support to over 700 system users Designed and delivered system training to 400+ company employees Responsible for designing and improving system reporting solutions, using SQL and Crystal Reports Development and design of new system functionality and tools Involved in user workshops to review existing processes and design new system functionality Detailed technical analysis and documentation of company invoicing and purchasing processes Show less -
Optimisation And Capacity EngineerEricsson Mar 2012 - Aug 2013Reading, United Kingdom Management of a key off shoring project in Delhi, India, including delivering on-site training and co-ordinating resources. In depth SQL scripting – creation of highly complex SQL scripts in excess of 1000 lines of code Construction of several automated tools and processes using Excel, Access, macros and VBA. Production of several highly detailed technical documents, including user guides and process documents Establishing new optimisation processes in collaboration with… Show more Management of a key off shoring project in Delhi, India, including delivering on-site training and co-ordinating resources. In depth SQL scripting – creation of highly complex SQL scripts in excess of 1000 lines of code Construction of several automated tools and processes using Excel, Access, macros and VBA. Production of several highly detailed technical documents, including user guides and process documents Establishing new optimisation processes in collaboration with senior management and key customers Detailed network performance analysis, including investigating network issues and developing resolution plans Management of the incorporation of 12 new network Key Performance Indicators into the department’s reporting tools and systems. Business Objects report design and implementation Show less -
Technical Services Graduate EngineerEricsson Sep 2010 - Mar 2012
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Implementation Consultant/AnalystEbbon-Dacs Sep 2008 - Aug 2010 Key member of an implementation team which deployed the company’s DMS software into several dealership businesses across the UK. Working directly with customers to tailor products to their business requirements. This involved detailed analysis of the customer’s business processes, and the creation of in depth requirements specifications for any additional software functionality. Web page design for customer help pages within the DMS tool. Creation of detailed black and white… Show more Key member of an implementation team which deployed the company’s DMS software into several dealership businesses across the UK. Working directly with customers to tailor products to their business requirements. This involved detailed analysis of the customer’s business processes, and the creation of in depth requirements specifications for any additional software functionality. Web page design for customer help pages within the DMS tool. Creation of detailed black and white box test plans for testing software functionality and compatibility. Technical document writing – training manuals, user guides, requirements specifications and release documentation. Responsible for introduction and design of standardised documentation. Performed in-depth analysis and investigations into software performance and functionality. Show less
Mike Wheeler Skills
Mike Wheeler Education Details
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Computer Science -
Geography
Frequently Asked Questions about Mike Wheeler
What company does Mike Wheeler work for?
Mike Wheeler works for Opentext
What is Mike Wheeler's role at the current company?
Mike Wheeler's current role is Principal Business Analyst at OpenText.
What is Mike Wheeler's email address?
Mike Wheeler's email address is mi****@****net.com
What is Mike Wheeler's direct phone number?
Mike Wheeler's direct phone number is +4411891*****
What schools did Mike Wheeler attend?
Mike Wheeler attended University Of Bath, University Of Plymouth.
What skills is Mike Wheeler known for?
Mike Wheeler has skills like Software Implementation, Sql, Software Development, Requirements Analysis, Telecommunications, 3g, Business Analysis, User Acceptance Testing, Software Testing Life Cycle, Testing, Integration, Wireless.
Who are Mike Wheeler's colleagues?
Mike Wheeler's colleagues are Shannon Green, Romeo Ybanez, Wongala Melvin, Frank Ragusa, Jill Elwert, Henrik Jacobsen, Priya Bommineni.
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Mike Wheeler
Specialising In Gtm Strategy And Product Management For Services OrganisationsStokenchurch -
Mike Wheeler
Building My Career In It | Skilled In Tech Support, Web Development, And Problem-SolvingNeath -
Mike Wheeler
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