Mike Wheeler

Mike Wheeler Email and Phone Number

πŸš€ Versatile Ecommerce Leader | Strategy, Operations, Customer Experience | Turning Ideas Into Action @ Amazon
seattle, washington, united states
Mike Wheeler's Location
Greater Seattle Area, United States
About Mike Wheeler

I am a versatile ecommerce leader with a proven track record of success in ecommerce strategy, operations management, and creating visionary customer experiences. With hands-on expertise in growth strategy, cross-functional collaboration, and business innovation, I thrive on turning ideas into action and delivering impactful results.Over the course of my career, I’ve had the privilege of:● Driving double-digit ecommerce growth by optimizing operational processes and implementing innovative business strategies.● Leading cross-functional teams to execute seamless customer journeys, impactful product launches, and scalable solutions.● Developing solutions that enhance both profitability and customer satisfaction through strategic planning and execution.I bring a unique combination of strategic vision and operational expertise, seamlessly balancing long-term planning with the hands-on execution needed to achieve measurable results. My passion lies in crafting unique customer experiences that thrive in today’s competitive marketplace while ensuring operational excellence and sustainable growth.

Mike Wheeler's Current Company Details
Amazon

Amazon

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πŸš€ Versatile Ecommerce Leader | Strategy, Operations, Customer Experience | Turning Ideas Into Action
seattle, washington, united states
Website:
amazon.com
Employees:
500669
Mike Wheeler Work Experience Details
  • Amazon
    Sr Manager | Product Management | Amazon Pre-Owned Business
    Amazon 2022 - Present
    Seattle
    ● Leading product development for the Amazon Pre-Owned Devices Trade-in and Sales Business.● Driving innovation in Pre-owned device Sales and Trade-in processes to enhance customer satisfaction and program scalability.
  • Amazon
    Manager | Product Management, Amazon Trade-In
    Amazon 2019 - 2022
    ● Scaled Trade-in program from two US product lines to encompass all Amazon Devices, successfully expanding into UK and German markets.● Launched new multi-channel initiatives, increasing customer engagement and program reach.
  • Amazon
    Product Manager, Amazon Physical Retail
    Amazon 2017 - 2019
    ● Led program management for Amazon Pop-Up, a small-format retail initiative featuring Amazon devices, operating across 80+ locations, including partnerships with major retailers like Kohl’s.● Managed end-to-end program strategy, including store planning, execution, and ongoing operations, to drive customer engagement and brand visibility.● Achieved measurable growth by aligning retail strategies with broader business goals and customer expectations.
  • Amazon
    Program Manager | Amazon Campus
    Amazon 2014 - 2017
    ● Achieved 20% OpEx reduction for physical retail stores through contract renegotiations, improved in-store metrics across multiple dimensions, while cutting store launch costs by 60% via automation and scaling of key processes.
  • Amazon
    Sr. Leadership Development Specialist
    Amazon 2012 - 2014
    ● Developed and implemented peak-readiness and technical training programs (e.g. flow management) for all North American Fulfillment Center leadership, improving operations and reducing manager attrition.
  • Microsoft
    Lead Program Manager | Cloud Services Engineering
    Microsoft 2011 - 2012
    Redmond, Wa
    ● Spearheaded a transformation initiative for engineering leaders to facilitate successful transition of their teams from box products to cloud services, with Office becoming the first successfully migrated internal client.
  • Microsoft
    Senior Program Manager | Microsoft Amalga
    Microsoft 2008 - 2011
    ● Developed an award-winning, pay-per-seat certification program by assembling a global team of instructional designers, software architects, and healthcare professionals.● Led the implementation of a comprehensive learning management system for solution architects and implementation specialists to track compliance and certification requirements.
  • Microsoft
    Program Manager | Digital Advertising
    Microsoft 2006 - 2008
    ● Designed and managed onboarding and training programs for Microsoft’s online advertising engineering team, enhancing operational efficiency.

Mike Wheeler Education Details

Frequently Asked Questions about Mike Wheeler

What company does Mike Wheeler work for?

Mike Wheeler works for Amazon

What is Mike Wheeler's role at the current company?

Mike Wheeler's current role is πŸš€ Versatile Ecommerce Leader | Strategy, Operations, Customer Experience | Turning Ideas Into Action.

What schools did Mike Wheeler attend?

Mike Wheeler attended San Francisco State University, University Of Phoenix.

Who are Mike Wheeler's colleagues?

Mike Wheeler's colleagues are Raghav Rane, Joseph T Keel, Klaudia HorvΓ‘th, Luis Felipe Ayala Aguilar, Hurair Ms, Sougata Sarkar, Isabela Furlan.

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