Mike Wilkinson Email & Phone Number

Greater Atlanta Area

(Acquired Pace Americas - January, 2016)(Acquired Latens Systems - November, 2011)

Greater Atlanta Area

Responsible for the AT&T Digital Life Home Automation and Security Account• Account Manager for the $50 million AT&T security device account • Responsible for on-site customer sales presentations• Coordination of technical responses for all RFP’s, RFI’s and RFQ’s related to AT&T Device Proposals• Responsible for all trade show demo configurations and presentations

Greater Atlanta Area

(Acquired by Arris - January, 2016)Responsible for North and South America Pace Software Sales for Pay-Tv Middleware/Conditional Access (Digital Rights Management) and Device and Service Management (TR-069) Platforms.• Account Manager for a $100 million Software and Services division• Responsible for on-site customer sales presentations• Increased customer satisfaction through proactive assessment of current vs future business requirements.• Revenue growth of over 20% in the last two years • Added 3 new large Device and Service Management customer accounts• Maintenance and support of all customer sales demonstrations and demo environments.• Provide technical responses for all RFP’s, RFI’s and RFQ’s related to the TR-069 management platform.

Greater Atlanta Area

(Acquired by Arris - January, 2016)Responsible for technical pre-sales and support for Pace’s TR-069 Remote Management Platform • Provide pre/post-sales support for Pace Software & Services deployments to Telco, Cable and Satellite Triple Play providers.• Responsible for all trade show demo configurations and presentations.• Responsible for CPE (Customer Premises Equipment, i.e., TV Set Top Boxes and Residential Gateways) TR-069 configuration• Maintenance and support of all customer sales demonstrations and demo environments.• Provided a Mediaroom (IPTV) Personal Service environment for Self-Service and TR-069 Remote management demonstrations• Provide technical responses for all RFP’s, RFI’s and RFQ’s related to the TR-069 management platform.

Greater Atlanta Area

(Acquired by Pace - November, 2011)Responsible for technical pre-sales and support for Latens Systems Pay-Tv Conditional Access System (CAS)• Office Manager for small satellite location responsible for all office related matters including IT infrastructure, payroll and facilities management. • Provide pre/post-sales support for Latens CAS deployments to IPTV providers.• Provide technical network diagrams for deployments related to Latens architecture and integration into the customer’s network.• Responsible for on-site and remote training classes for customer deployments.• Direct involvement in our first North American Middleware (Pay-tv system) sales win and subsequent deployment.• Provide technical responses for all RFP’s, RFI’s and RFQ’s related to the Latens product portfolio.• Responsible for all trade show demo configurations and presentations.• Provided server based administration in various environments including Linux, Windows, UNIX, MAC and VMware based solutions.

Greater Atlanta Area

Technical Support Specialist IIIResponsible for providing technical support to a user community of 150 AXA-Financial employees through a service contract with Dell Computer Corporation. Provide solutions and implementation of remedies for all desk side computer issues. Exude a level of superior customer service and professionalism in a challenging corporate location.

Greater Atlanta Area

Responsible for managing the overall quality and integrity of the department’s various activities and practices. Coordination, development and management of data collection for the company’s financial planning sales force including NASD registration, state insurance licensing/appointments, investment advisor registration, contract administration and field force compensation.

Greater Atlanta Area

Performed all tasks and functions associated with running a casual dining restaurant including Server, Cook, Bartender, Training Coordinator, Key Employee and Manager.

Greater Denver Area

Responsible for reviewing and processing all state insurance licensing as well as NASD registration for the company’s sales force.