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Mike Alderdice Email & Phone Number

Client Care at RBC Direct Investing
Location: Markham, Ontario, Canada 15 work roles 1 school
1 work email found @rbc.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@rbc.com
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Current company
RBC Direct Investing
Role
Client Care
Location
Markham, Ontario, Canada
Company size
242 employees

Who is Mike Alderdice? Overview

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Quick answer

Mike Alderdice is listed as Client Care at RBC Direct Investing, a with 242 employees, based in Markham, Ontario, Canada. AeroLeads shows a work email signal at rbc.com and a matched LinkedIn profile for Mike Alderdice.

Mike Alderdice previously worked as Communications Specialist at Rbc Direct Investing and Customer Resolution Officer at Rbc Direct Investing. Mike Alderdice holds Business/Commerce, General from Laurentian University/Université Laurentienne.

Company email context

Email format at RBC Direct Investing

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{first}.{last}@rbc.com
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Profile bio

About Mike Alderdice

I'm a business professional with a passion for customer service, the client experience, and problem solving. I have diverse experience across many business functions which includes people management, coaching and sales. I'm particularly adept at evolving with change and am committed to stable values such as honesty, integrity & loyalty. I've had the good fortune to spend a great many years in the self-directed brokerage field with RBC Direct Investing, a subsidiary of one of the leading global financial institutions RBC. This has provided me the opportunity to continually learn, grow, develop and be challenged, while always striving to contribute in meaningful ways to the business and the client experience.As an RBC Health and Wellness Champion I also have the privilege of helping to promote healthy active living within our organization. I have a passion for health & fitness and enjoy participating in various athletic events. In 2014 I was excited to compete in the world age-group triathlon championships.

Listed skills include Leadership, Customer Experience, Sales Process, Contact Centre Operations, and 15 others.

Current workplace

Mike Alderdice's current company

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RBC Direct Investing
Rbc Direct Investing
Client Care
toronto, ontario, canada
Website
rbcdirectinvesting.com
Employees
242
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Company profile
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15 roles · 39 years

Mike Alderdice work experience

A career timeline built from the work history available for this profile.

Client Care

Current
Rbc Direct Investing

Mississauga, Ontario

- Effectively manage and resolve customer care matters to a successful conclusion- Identify opportunities to improve & optimize the client experience

Feb 2019 - Present

Communications Specialist

Rbc Direct Investing

Mississauga, Ontario

- Deliver a superior client experience through our digital communication channels, i.e. Email & Chat- Promote the full capability of RBC Direct Investing's products and service- Continually seek opportunities to optimize operational effectiveness and efficiency

Oct 2018 - Feb 2019

Customer Resolution Officer

Rbc Direct Investing

Toronto, Canada Area

Primarily responsible for effectively and efficiently managing and resolving all manner of 2nd level escalations to a successful conclusion. Utilized front-line feedback to identify opportunities within current processes and touch-points to optimize the customer experience.* This was a temporary rotation opportunity

Jul 2018 - Oct 2018

Assistant Manager

Rbc Direct Investing

Toronto, Canada Area

The Toronto Investor Centre is a retail client-facing hub that represents RBC Direct Investing - Assist existing and potential clients with all manner of inquiries and requests- Educate clients about RBC Direct Investing's impressive array of products, services, and online functionality, so they can effectively self-manage their financial investments with confidence and ease-Investor Seminar presentations- Drive new business* This was a temporary rotation opportunity

Oct 2017 - Jul 2018

Communications Specialist

Rbc Direct Investing

Mississauga, Ontario

Deliver a superior client experience through our digital communication channels, i.e. Email & Chat. Promoting the full capability of RBC Direct Investing's products and services. Continually seeking opportunities to optimize operational effectiveness and efficiency.

May 2016 - Oct 2017

Team Manager - Rbc Advice Centre

Rbc Direct Investing

Mississauga, Ontario

Managed a dedicated team of licensed Investment Services Representatives, leading them to deliver exceptional customer service, business and sales results. Additionally my goal was to ensure a high level of employee capability and engagement by empowering each to reach their full potential.

Sep 2010 - May 2016

Manager Trade Support

Rbc Direct Investing

Toronto

Managed and problem solved issues related to trading platforms, products and services of the business, liaised with internal and external partners.

Aug 2009 - Sep 2010

Team Leader - Contact Centre

Rbc Direct Investing

Mississauga

Managed and lead team of contact centre licensed Investment Services Representatives.

Apr 2008 - Aug 2009

Team Leader - Online Trading

Rbc Direct Investing

Toronto

Managed and lead team of licensed online Investment Representatives.

Jan 2007 - Apr 2008

Investment Representative - Online Trading

Rbc Direct Investing

Toronto

As a nationally licensed Registered Representative, I reviewed and approved customers online trading orders to ensure compliance with firm and industry guidelines.

2000 - Jan 2007

Customer Service Representative

Rbc Direct Investing

Richmond Hill, Ontario

Telelphone representative providing professional, efficient client service.

1998 - 2000 ~2 yrs

Operations Officer

Rbc Direct Investing

Richmond Hill, Ontario

Processing account transfers, account changes, RSP withdrawals

1996 - 1998 ~2 yrs

Sales Associate

Nike

Cookstown Ontario

Part-time position - retail sales at Nike Factory Outlet.

1996 - 1997 ~1 yr

Sales Representative

True Lines Design & Installation

Mississauga, On

1995 - 1996 ~1 yr
Team & coworkers

Colleagues at RBC Direct Investing

Other employees you can reach at rbcdirectinvesting.com. View company contacts for 242 employees →

LP Laura Phillips Laura Phillips Colleague at Rbc Direct InvestingBradford, Ontario, Canada View → RS Ronak Shah Ronak Shah Colleague at Rbc Direct InvestingMississauga, Ontario, Canada View → AG Aida Guibene Aida Guibene Colleague at Rbc Direct InvestingCanada View → CG Charles Girard-Tremblay Charles Girard-Tremblay Colleague at Rbc Direct InvestingLaval, Quebec, Canada View → ZT Zeel Thakkar Zeel Thakkar Colleague at Rbc Direct InvestingKitchener, Ontario, Canada View → AA Andrew Au, Cfp®, Frm Andrew Au, Cfp®, Frm Colleague at Rbc Direct InvestingCanada View → MC Manoj Choudhary Manoj Choudhary Colleague at Rbc Direct InvestingLondon, Ontario, Canada View → TS Tanveer Shaikh Tanveer Shaikh Colleague at Rbc Direct InvestingBrampton, Ontario, Canada View → AC Anju Chandan Anju Chandan Colleague at Rbc Direct InvestingToronto, Ontario, Canada View → KD Khushboo Daryani Khushboo Daryani Colleague at Rbc Direct InvestingMississauga, Ontario, Canada View →
1 education record

Mike Alderdice education

FAQ

Frequently asked questions about Mike Alderdice

Quick answers generated from the profile data available on this page.

What company does Mike Alderdice work for?

Mike Alderdice works for RBC Direct Investing.

What is Mike Alderdice's role at RBC Direct Investing?

Mike Alderdice is listed as Client Care at RBC Direct Investing.

What is Mike Alderdice's email address?

AeroLeads has found 1 work email signal at @rbc.com for Mike Alderdice at RBC Direct Investing.

Where is Mike Alderdice based?

Mike Alderdice is based in Markham, Ontario, Canada while working with RBC Direct Investing.

What companies has Mike Alderdice worked for?

Mike Alderdice has worked for Rbc Direct Investing, Nike, True Lines Design & Installation, and The Canadian Automobile Association.

Who are Mike Alderdice's colleagues at RBC Direct Investing?

Mike Alderdice's colleagues at RBC Direct Investing include Laura Phillips, Ronak Shah, Aida Guibene, Charles Girard-Tremblay, and Zeel Thakkar.

How can I contact Mike Alderdice?

You can use AeroLeads to view verified contact signals for Mike Alderdice at RBC Direct Investing, including work email, phone, and LinkedIn data when available.

What schools did Mike Alderdice attend?

Mike Alderdice holds Business/Commerce, General from Laurentian University/Université Laurentienne.

What skills is Mike Alderdice known for?

Mike Alderdice is listed with skills including Leadership, Customer Experience, Sales Process, Contact Centre Operations, Fixed Income, Business Relationship Management, People Management, and Capital Markets.

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