•Oversaw Neurotherapy operations and patient scheduling as a Corrective Biomechanics Specialist.•Developed biomechanically-informed strategies to maximize patient progress in neuromuscular rehabilitation.•Provided expert training on NeuroReformer Units, emphasizing techniques for optimal movement correction.•Led in-depth onboarding for clinicians and purchasers, ensuring successful integration of NeuroReformer Technology for corrective interventions.•Optimized operational efficiency and client satisfaction through cross-functional collaboration within the neuromuscular rehabilitation field.•Built lasting client relationships by applying biomechanical principles to resolve neuromuscular challenges.