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Mike Clarke is listed as CRM Superhero 🦸♂️ | Dialler Solution Specialist 📞 | Conquering Customer Chaos Together! at Greenlight Innovation Ltd, a company with 18 employees, based in Dundee, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mike Clarke.
Mike Clarke previously worked as Business Development Executive at Greenlight Innovation Ltd and Resource Planner / Business Planning Analyst at Journeycall. Mike Clarke holds Postgraduate Certificate, Systems Thinking In Practice from The Open University.
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With years spent navigating the wilds of contact centres, and wielding a background in IT and Project Management, I'm here to shake up your customer interactions with GreenlightCRM.Why should you believe me? I understand, having handled calls, managed teams, and devised business plans to overcome obstacles like yours. I understand that the desire for streamlined processes is driven by both human and technology issues.What about GreenlightCRM? In this grand saga, it serves as your new hidden weapon. Imagine each call being handled expertly, each customer engagement occurring without a hitch, and each lead being carefully cultivated.Together, we can make your dreams of customer service and sales a reality. Working together, we'll increase productivity, bring out the best in your staff, and make sure that every engagement leaves your clients feeling like winners.Are you ready to embark on this journey with GreenlightCRM? Contact me today, and let's elevate your business to superhero status!
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Developing and sustaining lead pipelineBuilding and developing relationships across the industry End to end sales experienceContent creation for web/social channelsVideo content creation for social
Arbroath, Scotland, United Kingdom
Introduction of Agile Project Management methods to our team’s processes to ensure our tasks are completed prior to any negative impact on the business.Planning staff allocation for maximum efficiency to ensure we can continually adhere to service level agreements. Working with our training team to ensure we are continually improving our agent’s skillsets.
Arbroath, Scotland, United Kingdom
Operating as a Team Leader for a team of between 10-15 agents which involved holding disciplinary & progression meetings with agents – working collaboratively with agents setting future goals to encourage development over time. Providing Weekly Reports, Month End Reports and One to One meetings to develop agents. Enhanced existing Team Reporting mechanisms.
Arbroath, Scotland, United Kingdom
Trained on Generalist and Lost & Stolen services.Experienced agent with regular floor walking responsibilities.Awarded for top number of golden calls and highest call score average for 2015.Maintaining an efficiency percentage over 95% throughout my time on the phones.
Angus, Scotland, United Kingdom
Developing enhanced back-end website functionality for existing web systemsCreating E-Commerce websitesDeveloping community websitesExperienced in over multiple development languages
Dundee, Scotland, United Kingdom
Responsible for arranging and over-seeing the transport of products around the world.Tracking orders and organizing any replacements.Liaising between office staff and warehouse personnel.Time management skills through handling different tasks in different areas of the building with their own deadlines. Responsible for printing orders for distribution.
Crewe, England, United Kingdom
Providing technical support on over 30 software systems.Handling incoming calls from clients and managing them until resolution.Training new staff & working as a cover supervisor
Crewe, England, United Kingdom
Multiple short term contracts Customer SupportIT SupportPC RepairWarehouse Duties
Other employees you can reach at callcentresoftware.co.uk. View company contacts for 18 employees →
Malcolm Jarvis
Colleague at Greenlight Innovation Ltd
Dundee, Scotland, United Kingdom, United Kingdom
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Jordan Booth
Colleague at Greenlight Innovation Ltd
Greater Preston Area, United Kingdom
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Michael Fenton
Colleague at Greenlight Innovation Ltd
Cupar, Scotland, United Kingdom, United Kingdom
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Sarah Denovan
Colleague at Greenlight Innovation Ltd
Dundee, Scotland, United Kingdom, United Kingdom
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George Tan
Colleague at Greenlight Innovation Ltd
Greater Vancouver Metropolitan Area, Canada
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William Luke
Colleague at Greenlight Innovation Ltd
Greater Dundee Area, United Kingdom
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William Luke
Colleague at Greenlight Innovation Ltd
Greater Dundee Area, United Kingdom
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AI
Amira Ibrahim
Colleague at Greenlight Innovation Ltd
Edinburgh, Scotland, United Kingdom, United Kingdom
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Quick answers generated from the profile data available on this page.
Mike Clarke works for Greenlight Innovation Ltd.
Mike Clarke is listed as CRM Superhero 🦸♂️ | Dialler Solution Specialist 📞 | Conquering Customer Chaos Together! at Greenlight Innovation Ltd.
Mike Clarke is based in Dundee, Scotland, United Kingdom while working with Greenlight Innovation Ltd.
Mike Clarke has worked for Greenlight Innovation Ltd, Journeycall, Self-Employed, J.T. Inglis & Sons Limited, and Fujitsu Services.
Mike Clarke's colleagues at Greenlight Innovation Ltd include Malcolm Jarvis, Jordan Booth, Michael Fenton, Sarah Denovan, and George Tan.
You can use AeroLeads to view verified contact signals for Mike Clarke at Greenlight Innovation Ltd, including work email, phone, and LinkedIn data when available.
Mike Clarke holds Postgraduate Certificate, Systems Thinking In Practice from The Open University.
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