Michael Aviles Email & Phone Number

Honolulu, Hi, Us

Lake Mary, Florida, United States

As an Owner and Channel Partner Manager at ProHawk AI, my role is of utmost importance to me as I drive our mission of excellence in customer service and partnership. I cultivate and maintain strategic relationships with channel partners across the globe, working to create a thriving ecosystem that fuels revenue growth. My primary objective is to identify, onboard, and nurture high-impact partners, ensuring that we work closely with cross-functional teams in sales, marketing, and technical support. This collaboration is vital to helping our partners succeed and aligning with our strategic objectives.With a strong focus on delivering value, I am dedicated to creating optimal outcomes for my partners, value-added resellers (VARs), and end-users. Building trusted business relationships is not just a goal; it’s the cornerstone of my approach. I am passionate about fostering partnerships that drive innovation and excellence, consistently aiming for the best results for all stakeholders involved. As an Owner, I bring a unique perspective that enhances our strategic direction and commitment to superior customer service.

Kapolei, Hawaii, United States

In my current role, I implement daily engagement strategies aimed at increasing awareness of University of Phoenix product benefits within my assigned account portfolio, resulting in a notable increase in student enrollment.I also actively coordinate community relations initiatives, playing a pivotal role in nurturing campus growth and upholding a positive public image for the University. My collaborative efforts extend to cross-functional teams, with whom I closely work to identify and deliver content that not only expedites lead generation but also successfully attains our enrollment objectives.My commitment to the role is underpinned by a deep-seated understanding of our product and program offerings, allowing me to effectively articulate solutions aligned with our clients' educational requirements.Leveraging essential tools such as Salesforce.com (SFDC) and Zoom Info, I execute targeted outreach campaigns that have generated numerous new engagement opportunities.Moreover, I contribute to our growth trajectory by actively participating in client and community events, implementing innovative virtual engagement strategies, and being readily available for travel when necessitated by the task at hand.

Hawaii, United States

Cultivated and sustained community relationships, fostering engagement during the pandemic.Strategically planned and executed virtual events, volunteer initiatives, and creative outreach programs to support the university's mission and adapt to the pandemic challenges.Utilized social media platforms for effective community engagement in both virtual and physical spaces.Crafted and disseminated promotional content to highlight the university's contributions.Responsively addressed inquiries and expertly organized special events, including virtual gatherings, to maintain community connections.Demonstrated adaptability by creating innovative ways to stay engaged with the community during the pandemic.Performed additional assigned duties to strengthen community relations and the university's presence.

Kapolei, Hawaii

In my role I provided comprehensive support to prospective students and families, helping them make informed educational decisions.Fostered robust communication through calls, texts, and emails, ensuring timely and accurate information.Resolved student issues creatively and ensured a seamless academic experience.Maintained strict compliance with regulations, streamlining enrollment processes.Offered expert guidance to potential students, addressing enrollment and academic inquiries.I was dedicated to nurturing dreams and guiding future scholars to academic excellence during my tenure at the University of Phoenix.

San Jose, California

Responsible for the admissions process and recruitment activities of prospective adult learners. Develops and maintains relationships with individuals by converting inquiries into new enrollments to consistently meet and exceed department goals.

Hawaii, United States

As a Part-Time Sales Consultant at Reyn Spooner in the Kamakana Ali'i Mall, I've had the privilege of sharing our rich Hawaiian heritage and legendary history with each customer. With an eye for detail and a deep appreciation for craftsmanship, I've helped customers find the perfect piece that embodies the spirit of Aloha.My role involves delivering top-notch sales service, guiding customers through our unique collections, and ensuring their needs are met with professionalism and enthusiasm. I take pride in representing the Reyn Spooner brand and its commitment to quality and style.Every day, I welcome visitors to our boutique, answer their queries, and go the extra mile to drive sales. I am dedicated to maintaining Reyn Spooner's reputation for casual comfort, timeless island-inspired prints, and classic construction.Let's connect and share our love for Hawaiian heritage and West Coast coolness at Reyn Spooner, Kamakana Ali'i Mall."

Hawaii, United States

Dedicated and results-driven leader with a rich history of accomplishments within Toastmasters District 49, committed to fostering personal and professional development through effective communication and leadership skills.Toastmasters Accomplishments:Charter Member, Phoenix Rising Kapolei (2017):Played a pivotal role in the establishment of Phoenix Rising Kapolei, contributing to its foundation and early growth stages.President, Phoenix Rising Kapolei (2019-2020):Led Phoenix Rising Kapolei to achieve the prestigious Distinguished Presidents Club status during the term, exceeding nine requirements and fostering a supportive environment for members to achieve their goals.Area Director (2019-2020):Managed the performance and growth of four separate clubs within the district during the same term as President.Implemented strategies to ensure each club met the requirements for recognition and success, promoting a culture of excellence and achievement.District Director (2020-2021):Oversaw the operations of 16 clubs within the district during the term following the presidency and area directorship.Provided strategic leadership and support to club leaders, driving organizational goals and objectives.Education Vice President, Home Club (2020-2021):Held a key leadership role within the home club during the same term as District Director, ensuring members met qualifications to advance their learning and public speaking development goals.Implemented innovative educational programs and initiatives to support member growth and skill enhancement.Throughout these roles, demonstrated exceptional organizational and interpersonal skills, along with a passion for fostering growth and development in others.Key Competencies:Leadership DevelopmentStrategic PlanningTeam Building and MotivationProgram ManagementCommunication Skills EnhancementRelationship Building and Networking

Santa Clara, California, United States

Elevating Luxury ExperiencesAt CH Premier Jewelers, I was a Luxury Retail Specialist dedicated to curating exceptional experiences for our clientele. My key responsibilities included:Warmly greeting and directing customers with professionalism and charisma.Handling inbound calls with expertise and precision.Crafting articulate written responses to customer inquiries via email and chat.Expertly fielding diverse customer inquiries with tailored and informative responses.In this role, I consistently upheld CH Premier's reputation for luxury and sophistication, providing unparalleled service and product expertise to our valued customers.

San Jose Ca- Bay Area

As an Enrollment Advisor at National Hispanic University, I guided prospective students through their educational journey, specializing in recruitment and enrollment. My role encompassed various key responsibilities:Presentation Skills:Delivered persuasive presentations about the university's educational programs.Tailored presentations to individual student needs and aspirations.Admissions Expertise:Cultivated a comprehensive understanding of the admissions process.Assisted students with assessment, orientation, registration, and financial aid procedures.Scholarship and Financial Aid Guidance:Provided valuable insights into scholarship opportunities and financial aid resources.Guided students through application and documentation requirements.Academic Counseling:Offered academic counseling to support informed decision-making.Aligned students' goals with the university's mission, learning outcomes, and graduation requirements.Technology Proficiency:Utilized advanced education management systems such as Banner Production and PeopleSoft.Streamlined enrollment processes and enhanced student experiences through various data programs.My commitment to student success and proficiency in administrative and communication skills were the cornerstones of my role as an Enrollment Advisor at National Hispanic University.

As the Service Manager at Tourneau's luxury watch sales location on Santana Row in San Jose, I played a pivotal role in ensuring the smooth operation of our high-end watch services. My responsibilities included:Collaborating Daily with New York City Offices: I maintained constant communication with Tourneau's headquarters in New York City, fostering a seamless flow of information and efficient service coordination.International Repair Communications: I facilitated international repair communications, particularly with high-end watchmakers in Europe and Switzerland. This involved managing repair processes and ensuring timely returns to our valued customers.Exceeded Monthly Service Goals: I consistently surpassed monthly service goals ranging from $30,000 to $60,000. My success was achieved through strategic client partnerships and the education of customers on proper watch maintenance, enhancing their overall satisfaction.Inventory Management: I was responsible for the meticulous management of inventory related to service repairs and high-end watch accessories. This included maintaining stock levels for watch winders, Vertu phones, and other premium accessories.As the Service Manager at Tourneau's Santana Row location, I contributed to the store's reputation for excellence in luxury watch services and played an integral role in meeting and exceeding our monthly service goals.

Substitute Teaching Certificate, Education

B.A. Organizational Leadership, Business Administration, Management And Operations

Class projects and objectives at FPU developed me in the areas of: Group and Organizational behavior, Adult development and Identity.

Master'S Degree, Teaching And Learning

Activities and Societies: ALPFA