• Developed and set up between 30 to 50 Splunk configurations on AWS CDK using Python with internal pipelines (AWS Code Pipeline) saving 20-50 hours instead of manual intervention. • Reviewed code for 50 high-visibility customers deploying new applications into Splunk SOAR environment using CI/CD procedures utilizing the Amazon Code Pipeline with integrated AWS CDK (Python) and custom Cloud Formation YAML. • Analyzed Kubernetes scheduling, pod, and resource issues using K9s; interface with customers to gauge data needs, created clusters, then released into production and beta environments. • Utilized AWS Cloudformation, S3, and pipelines for CI/CD-compliant infrastructure deployments and use AWS Lambdas to resolve faulty application behavior using Cloud Watch associated with Splunk Soar and over 100 customers. • Created and unified AWS Snowflake container code to create data lake Splunk audit log export and ingestion mechanism affecting over 500 customers. • Developed critical customer relationships among at least 10 different teams, ensuring a 30% increase in customer response time and deployments.

• Conducted code analysis and assist with Splunk configurations using AWS CI/CD automated pipelines; this saved 10 hours per week as opposed to manual installs. • Implemented Amazon internal git (cr, brazil) code development procedures to 40 Splunk Enterprise Security and Splunk Enterprise systems.

• Coordinated the establishment of an automated AWS deployment process via CloudFormation scripts; enhanced deployment efficiency by 30% while ensuring compliance with security protocols for sensitive data. • Spearheaded the Rocket Companies data center migration using the AWS Snowball system, bash scripting, and AWS Direct Connect. This saved at least $100,000 in physical to virtual conversions. • Monitored over 1,000 Splunk log sources in the AWS environment by using AWS Cloudwatch. • Maintained 4 stable Splunk Enterprise Security environments during SuperBowl LVI saving potentially $1,000,000 dollars due to increased Rocket Mortgage site traffic.

• Learned the Maven deployment process for internal systems, as well as investigated internal Kubernetes deployment solutions. • Performed major version upgrade of all Splunk clusters from 6.3 to 7.2.7 with zero downtime to customers. • Migrated entire Graphite and Grafana stack and implemented Python connectors into • Learned Microsoft Azure environments and procedures for over 200 server systems.

• Maintained Splunk infrastructure for under 100 millisecond microtransaction banking services. • Created over 500 Cisco network devices using Network Configuration Manager and Netflow • Configured Cisco, F5, devices SNMP, TRAPS, TCP/IP traffic with Network Performance Manager (Orion). • Wrote 100 standard operating policies for Network Operations Center analysts.

• Participated in developer application design review meetings with developers to assess monitoring points and support for NOC which ensured 20 successful deployments. • Carried out Unix Jumpstart provisioning process to successfully deploy the HR development Sun Microsystems running Solaris 8/9 for over 200 customers on behalf of the Unix Team. • Wrote over 100 standard operations policies and support for 2 fast-paced network operations centers in Tampa and Atlanta using SolarWinds Ip Monitor, HP Insight Manager, and BMC Patrol. • Performed configuration and application/port/SQL health monitoring of over 300 applications and servers using SolarWinds Ip Monitor.