Michael Bernardo Email & Phone Number

Toronto, Ontario, Canada

Providing customer support through various channels including email, phone, and live chat.

Toronto, Ontario, Canada

Perform scheduled calls to small/medium sized businesses and lead demonstrations centred around business needs.Keeping organized records and tracking progress toward business goals and quotas using automation toolsCollect information on clients and calls and be able to present findings to sales and marketing team in an analytical manner.

Toronto, Ontario, Canada

Responsible for the tracking of sales leads through outbound and inbound calls and emails, coordinating quotes and assisting with managing customer accounts.Collaborate with senior sales staff to create and maintain sales reports. Establish active communication and engage with Sales Representatives to ensure prompt processing of orders.

Toronto, Ontario, Canada

Generate more traffic to the IKEA store and IKEA website by using all available internal and external media. Frequently updated local website with in house tools to promote sales, eventsand highlight key products dependant on the season.Work in collaboration to lead and implement successfully the commercial calendar throughout the store and online.Evaluate.

Toronto, Ontario, Canada

Responsible for assisting the full sales cycle from pre planning to store implementation. Work in partnership with local contractors to implement project according to plan. In charge of ordering large scale racking from global vendor for implementation of new store Quebec City project. Acts as liaison between contractors, flooring and countertop vendors.

Toronto, Canada Area

Lead a team of 20 coworkers and was in charge of a $30,000,000 kitchensales business. Maintained staff by recruiting and training employees. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions. In charge of ordering, adjusting forecasts and demand planning for.

Winnipeg

Helps customer make selection through building customer confidence and offering suggestions and opinions.Documents sale by creating or updating customer profile records.Processes payments by totalling purchases; processing checks, cash, and store or other credit cards.

Winnipeg, Manitoba, Canada

Acted as a liaison for third party vendors such as Nintendo, Microsoft and Sony during media launch days.Customer service representative providing a variety of goods and services to interested clientele.

Diploma Candidate, Web Development

12 week web development learning HTML, CSS, Javascript, React, Node, Express, Mongo DB, MySQL, Firebase as well as Agile methodology using.

Bachelor Of Arts (B.A.), Psychology

Obtained a broad background in the diverse sub-areas of psychology, namely behavioural neuroscience, clinical, cognitive, developmental.