Research Program Manager
Responsible for the design, implementation and management of content promotion programs to encourage client engagement and drive business. Coordinated, launched and measured the effectiveness of dozens of content promotion programs, including the Digital Business program, one of the largest promotions in Gartner history. Worked with numerous departments to devise and implement these programs. Consulted with client-facing associates to understand client demand and usage patterns, and advise internal teams on client experience enhancements. Maintained a strong understanding of Gartner Research content and products being supported, as well as internal and external client informational needs.