Mike Byrd Email & Phone Number

St. John'S, Nl, Canada

Contributes to the Vision33's objectives through the effective management of the IT Operations Team (5 direct reports). Oversees the administration of local and wide area networks while providing high-level technical support to employees/customers. Governs assigned projects and provides leadership in the area of corporate technology.Recent notable projects:*Led Vision33's 'Cloud First Approach' through partnership with Amazon (AWS) and Microsoft 365..*Successfully integrated… Show more Contributes to the Vision33's objectives through the effective management of the IT Operations Team (5 direct reports). Oversees the administration of local and wide area networks while providing high-level technical support to employees/customers. Governs assigned projects and provides leadership in the area of corporate technology.Recent notable projects:*Led Vision33's 'Cloud First Approach' through partnership with Amazon (AWS) and Microsoft 365..*Successfully integrated a newly acquired mid size company (50 users, 2 physical offices) into Vision33's IT operations.*Migrated the organization from on premise to Microsoft 365/Teams/SharePoint Online.*Led a customer facing product offering, cloud hosting of BusinessOne through partnership with Amazon (AWS). Show less

St. John'S, Nl, Canada

Responsible for managing on premise servers and networking resources through the Help Desk team (one direct report). Lead IT project work with a focus on process improvements and network efficiencies throughout the organization.Notable projects:*Implemented a company wide Shoretel VoIP telephone system.*Integrated a number of acquired small businesses IT Operations into the Vision33 organization.*Physically and from an IT perspective relocated corporate headquarters in… Show more Responsible for managing on premise servers and networking resources through the Help Desk team (one direct report). Lead IT project work with a focus on process improvements and network efficiencies throughout the organization.Notable projects:*Implemented a company wide Shoretel VoIP telephone system.*Integrated a number of acquired small businesses IT Operations into the Vision33 organization.*Physically and from an IT perspective relocated corporate headquarters in NL. Show less

St. John'S, Nl, Canada

Responsible for monitoring and maintaining the technical systems of Vision33. Installed and configures computer systems, maintains hardware and software and solves technical and application problems. Provides tier one support for the Help Desk and provides users with technical support on all problems experienced by users of the various systems.Notable projects:*Oversaw the migration to a new Windows Active Directory domain.*Oversaw the migration to Microsoft Exchange

St. John'S, Nl, Canada

Ensured proper computer operations so end users can accomplish organizational tasks. Included receiving, prioritizing,documenting and actively resolving end user help requests.

It Diploma, Information Technology

Business / Psychology

Education record