Mike Castellon Email & Phone Number

San Antonio, Texas Area

Schertz, Texas

As Director of Credit I managed over $60 million in weekly Accounts Receivables for the Central Texas location with $1.5 Billion annual sales, while supervising 9 direct reports and the collection efforts of over 190 outside sales representatives. I am highly skilled in managing internal controls, GAAP and SOX compliance. I have highly developed interpersonal and communication skills and enthusiasm for leading people.-Successfully negotiated payment of over $450K in past due AR from large key customer utilizing ACH electronic payment and Promissory Note. Avoided bad debt loss and maintained a valuable business relationship.- Saved the company $154K per year by successfully converting mailed paper statements to PDF versions which were emailed to customers. -Led innovations in electronic credit applications and automated account set up through CRM software (Salesforce). Reduced set up and terms approval time from 5 days to 3 days or less and saved the company approximately $10K per year by eliminating the cost of printed paper applications.-Implemented a program focused on under-performing districts to improve percent current, resulting in a 5.28% improvement within the quarter.

San Antonio, Texas Area

* Supervised and directed staff as assigned.* Hands on management and monitoring of designated high risk accounts* Ensured compliance with internal controls for credit functions.* Coordinated and confirmed that all assigned reports were submitted to Corporate office accurately and timely. * Was responsible for bad debt recovery reconciliation and reporting.

Supervised 11 retail paint stores in Texas and New Mexico. Responsible for HR, sales, collections, safety, and customer service for those locations. Coached eleven direct reports (store managers) in all areas of store operations.

Managed the credit and collection activities of 25 stores in the North Texas and Oklahoma Region. Supervised a staff of two regional collectors and five in-store administrative clerks.Reduced 30+ day delinquent accounts from 40% to less than 18% in 9 mos.Established program to aid in training in-store collection personnel in acceptable credit practices.

Directed, supervised, and monitored the credit and collection activities of over 20 stores in the South Central Region. Performed store audits, approved credit applications, conducted on-site customer visits, and trained branch employees on proper credit practices.Designed, developed, and implemented Weekly Painter Program, facilitating sales to marginal credit risk accounts.

Trained and supervised employees in customer service and relations, collections, and ECOA compliance.

Education record

Education record