Michael Castro Email & Phone Number

North Carolina, United States

• Key Accountabilities:
• Responsible for spearheading accurate setup of virtual classrooms for student and professors
• Relied upon to seamlessly collaborate with the Provost, VP of Academic Affairs and relevant personnel with student management and retention objectives
• Accurately managed academic calendars for academic staff; updated copy of manuals and bulletins in databaseKey Accomplishments:
• Enabled a reduction of class setup time from 1 hour down to only 20 minutes
• Successfully reduced response time to students down from 6 weeks to just 1 week

Greater Atlanta Area

• Key Accountabilities:
• Responsible for drafting documents to legal standards necessary for client files reducing claim rejections
• Relied upon to analyze cases with attorneys against historical data to optimize for the highest settlement results
• Orchestrated communications between attorneys and clientele to eliminate miscommunicationKey Accomplishments:
• Essential contributor to finalizing over $10,000,000 in settlement for clientele
• Diligently navigated 200+ client files under 3 attorneys while reducing casework timelines by 6-months

• Key Accountabilities:
• Responsible for merchandising menswear in alignment with corporate style guidelines while promoting products and sales; worked directly with customers to cultivate engaging customer experiences
• Relied upon to utilize modern retail sales technologies aimed at enhancing efficiency, managing inventory, and bolstering loss preventionKey Accomplishments:
• Enhanced store recovery efficiency, which resulted in a 35-minute average reduction to recovery time
• Skillfully improved merchandising to allow restock to be completed before store opening

Greater Atlanta Area