• Sales & Broker Management Implementation Lead on the Employer Group Medical exit. $3.9 Billion in revenue - 32,000 employer groups across 16 states representing 958,000 members. Collaborative leader of the Sales & Broker Management wind down activities including: - Minimum viable operating model - Cost-take out [$285M] - Internal & external communications - Sales enablement - Agent/broker compensation - Sales compensation• Selected as a Fellow in the 2023 Health Enterprises Network, representing Humana in the Louisville Healthcare Program• CRM pipeline development DRI for Medical & Specialty Sales (1-100), B2B2C. Generated a new sales pipeline and renewal platform (RAD) that launched across all Commercial lines of business (medical, dental, vision, life), Q4'22• Directed the wind down of Humana’s Employee Assistance Program (EAP) and Work-Life & Coaching Business, generating annual savings of ~$25M. This included the contract negotiation to transition Humana’s 1.1M bundled medical members and jumbo standalone clients to LifeWorks (now Telus Health), bringing a continuity of care solution, successfully navigating legal/compliance implications and generating $500K commission for Humana• Sales & Broker Management Implementation Lead for a business transaction agreement resulting in ~$100M in revenue through an exclusive endorsement deal

• Led the Employer Group Segment's Direct Sales Channel which produced $90M in premium in Annual Recurring Revenue (ARR) in FY'20 & 21• Directed a team of 21 sales, account management, and business development executives; delivering a 76% Specialty cross sales rate and an average membership persistency of 94%, FY'20/21• Developed a partnership with JPR Medical to distribute 2.8M Humana washable masks to support strategic sales efforts and extend "human care" to the communities we serve. Additionally, partnered to deliver preferred pricing and rapid delivery of needed PPE for small businesses: www.Humana.JPRmedical.com• Supported the development of the Humana Small Business Resource Guide in response to COVID-19 with guidance to SBA programs and small business financial solutions. • 2021 President's Council Qualifier • 2021 Summit Award Nominee, Humana enterprise award for Perfect Experience • Partnered with two Fortune 100 Companies to generate a seamless digital + telephonic sales experience for their customers with best-in-class savings.

• Developed the Emerging Partnership Channel as an internal startup in support of the Employer Group Segment's growth strategy.• Partnered with Capital One, extending a group medical/dental/vision deal available to Capital One's 3.2M small business card holders. • Partnered with Aflac TX market for a lead referral program to bring a fuller picture of benefits coverage to small business employer groups; linking the value proposition of major medical with voluntary benefits.• Supported lead generation for the Direct Sales Team, bending the cost per lead while improving commercial brand recognition within the small business ecosystem.

Handcrafted Home Décor | www.52HomeArt.comOn display at Pottery Barn. Best known for our unique “city skyline rounds”.As seen at St James Court Art Show, Arts on the Green, "One of a Kind" - Chicago, Big Four Bridge Art Festival, Made Market, and many others.

A collaborative leader and talent developer for three retail locations combing expertise in sales management and showroom merchandising. Emphasis on improving efficiencies, eliminating conflicts, reducing waste, and maximizing showroom profitability. Leveraged my broad capacity for managing sales, staff, inventory, purchasing, merchandising, and customer satisfaction to produce year-over-year growth.

• Opened and managed a new retail location in Clarksville, Indiana in January 2014, averaging 24% year-over-year sales growth in the first five years.• Drove $7.67 million in personal furniture sales while managing an additional $52 million in sales as a retail location. • Created training and evaluation protocols that have improved sales rep performance by an average of 15%; hired and trained more than 25 recruits in five years, five of whom have advanced to management.• Launched a third retail location; strategic involvement in all phases of the planning: recruiting, hiring, training, staging, merchandising, and advertising.• Developed B2B sales channels outside the direct-to-consumer retail model, averaging ten times the residential per-ticket-average. Clients include The University of Louisville, Summitt Trucking, Jeffboat, The Southern Baptist Theological Seminary, Southeast Christian Church, and others.

The joy of serving people by connecting them with quality furniture and mattresses at the lowest possible price. www.louisvilleoverstock.com

• Developed, implemented, and evaluated the annual communications plan across 96 churches in 22 countries in collaboration with the president and senior leadership. • Served as executive editor for the organization's website, blogs, eBooks, and eNews.• Generated online content (print, audio, video) that engaged SGM constituencies in relevant news and resources flowing from the ministry. • Managed the development, distribution, and maintenance of all print and electronic collateral. • Identified challenges and emerging issues faced by the organization. Worked with Leadership Team, Board, and staff to recognize internal and external communications opportunities and solutions. Defined and executed appropriate strategies to support them.• Created marketing/public relations strategy that allowed Sovereign Grace Ministries’ leadership to cultivate and enhance meaningful relationships with targeted, high-level external audiences (Desiring God, The Gospel Coalition, The Southern Baptist Theological Seminary, Together for the Gospel - T4G, 9Marks).• Executive producer of the annual SGM Mission Fund videos used for donor partnership fundraising.

• Intensive study, training, and discipleship in ecclesiology with Dr. Mark Dever and the CHBC Staff.

• Imagined and created a successful annual summer camp where 500+ kids regularly attended, seven years running.• Staffed the camp with 200+ trained (unpaid) volunteers to assume counseling positions. • Maintained an 88% volunteer retention rate (on average).• Project Managed the planning, cost estimating, scheduling, organizing, designing (graphic, web, set), writing, teaching, and programming of the entire event. • Wrote and personally recorded a successful independent kid’s album at Sovereign Grace Recording Studios on The Ten Commandments, titled “Love God with All You Are”. • Generated new revenue sources by partnering with local businesses and individuals as sponsors. • Managed a receipts driven budget of $25,000- $30,000 for this annually.

• Led a multidisciplinary team in planning and implementing a 100% expansion in services though diversifying human resource allocation and quality compliance requirements for the transition to additional meetings at the church. • Educated, engaged, and entertained 1,000 children weekly through organizational systems and programs Michael engineered. • In collaboration with Gammon & Grange Law Firm, wrote and implemented a comprehensive Child Protection Policy (in compliance with the State of Maryland) to minimize risk and maximize effectiveness in ministering to children.• Established a volunteer training program (700 volunteers) and a policy handbook, which resulted in greater quality compliance department-wide. • In collaboration with “Worlds of Wow Inc.”, designed and project managed a $250,000 capital improvements program for the 10,000 square foot children’s wing of the building.• Managed an additional $120,000 capital improvement project for a church/community resource.• Reengineered the system to distribute nametags and security cards resulting in reduced wait time and increased security protection. • Generated an innovative marketing campaign for volunteer recruitment resulting in record recruitment rates.• Managed and mentored his four person staff, establishing periodic reviews resulting in increased accountability and greater efficiency in production.• Coached and discipled thirty volunteer leaders to be an extension of our paid church staff resulting in greater oversight and compliance with our policies and procedures.

Student Assistant to Dr. Joseph F. Fraumeni, Jr. M.D. Director of National Cancer Institute, Division of Cancer Epidemiology and Genetics