Mike Dawson

Mike Dawson Email and Phone Number

Head of Workplace Services and Real Estate Citizens Advice @ Citizens Advice
london, greater london, united kingdom
Mike Dawson's Location
London, England, United Kingdom, United Kingdom
Mike Dawson's Contact Details

Mike Dawson personal email

n/a
About Mike Dawson

A commercially minded strategist who challenges the status quo to bring alternative perspectives and innovative solutions. With an infectious enthusiasm, persuasive style and consultative approach able to engage and build collaborative relationships with suppliers and stakeholders at all levels. Goal oriented with the tenacity to drive initiatives forward and achieve timely resultsMost recently roles have involved influencing stakeholders globally and remotely including supplier relationship management, procurement strategy and senior HR players. A deep understanding of different customer bases and translating their expectations into objectives has been a key focus area. Cost base reduction and rationalising contracts/services have been critical to success.Successful outcomes achieved across industries including hotels and hospitality, exhibitions, banking and telecoms.

Mike Dawson's Current Company Details
Citizens Advice

Citizens Advice

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Head of Workplace Services and Real Estate Citizens Advice
london, greater london, united kingdom
Employees:
3947
Mike Dawson Work Experience Details
  • Citizens Advice
    Head Of Workplace Services And Real Estate Citizens Advice
    Citizens Advice Nov 2019 - Present
    London, United Kingdom
  • Differentiating Facilities
    Differentiating Facilities
    Differentiating Facilities Oct 2018 - Nov 2019
    London, United Kingdom
    Differentiating Facilities advises companies on how to make building services a differentiator in the war on talent - and measure success aligned to business objectives.Most recently we have led the strategy for planning, opening and operating x 2 HQ buildings in Amsterdam (20k sq m) and Madrid (30k sq m) for a blue chip global client. Each building is a co-location of 20 operating companies to deliver a more co-ordinated business strategy. The FM strategy was developed to ensure employees of the operating companies interacted on a more regular basis – driving business revenues. He created a hybrid model for operating the buildings – between a tenanted building and a sole occupier to align with business objectives.
  • The Instant Group
    Senior Director
    The Instant Group Jan 2016 - Apr 2019
    London, United Kingdom
    Managing Global Supply Chain (Oct 18 became consultant)
  • Avis Budget Group
    Facilities And Property Expert (Interim Placement)
    Avis Budget Group Sep 2015 - Dec 2015
    London, United Kingdom
    Responsibilities include financial/budget management, major procurement, regional operations, change management.
  • Microsoft
    Global Subject Matter Expert Ifm And Supplier Management
    Microsoft Apr 2014 - May 2015
    London
    Joined Microsoft to Head up the Property Supplier Integration Program between Nokia and MSFT. Agreed with all stakeholders the approach to supplier rationalization (TM, PM, IFM, Space management) - understood differences and suggested recommended way forward in.
  • Nokia
    Regional Head Of Operations Emea And Global Partnerships Lead
    Nokia Sep 2008 - Apr 2014
    London, United Kingdom
    Combined strategy role (Procurement and Operations) to create a process and structure for collaboration management in order to deliver services more aligned to the business and decrease cost. Covering €245m spend across TM, FM, PM.
  • Deutsche Bank
    Global Head Of Client Services
    Deutsche Bank Oct 2007 - Sep 2008
    London, United Kingdom
    Global strategy for Client Services – soft services for the bank - documents, catering, post rooms, archiving.
  • Rbs
    Head Of Hotel Services (Front Of House And Client Services)
    Rbs Jan 2003 - Jan 2007
    Strategic management of catering, vending and soft services across the RBS Group in UK, Ireland and Offshore. Management of circa £50m contract values in over 250 buildings (1600 full FTE’s) and catering revenues of £13m. Part of the team delivering new HQ building in Gogarburn and several other landmark buildings in the UK and NA. I am a commercially minded, highly client orientated individual with experience across a wide range of disciplines.
  • Excel London
    Head Of Retail/Catering And Hospitality
    Excel London 1999 - 2004
    ExCeL consists of 60,000 square metres of exhibition space, 60 conference and banqueting rooms, 25 restaurants and bars. The ExCeL site is 350,000 sq.m. and consists of multi-use hotel, retail and office space. The venue opened in November 2000. I arrived when ExCeL was a mud field site in the Dockland a year before opening - and developed FM and Food Services concepts from a blank sheet right through to delivering 50,000 lunches and related services to the Boat Show!
  • Citi
    Asset Manager
    Citi 1993 - 1999
    Citibank is a multi-national financial services group with 26 buildings/offices in London. I progressed within the bank from Services Supervisor to Asset Manager and over an 18 month period had the responsibility for opening from greenfield site the new European Headquarters in Canary Wharf (500k sq ft.) from an FM services angle.

Mike Dawson Skills

Outsourcing Operations Management Procurement Facilities Management Budgets Management Change Management Strategy Retail Stakeholder Management Team Management Supply Chain Leadership Team Building Account Management Business Strategy Risk Management Vendor Management Contract Negotiation Business Process Improvement Contract Management Negotiation Project Delivery Program Management Project Planning Cross Functional Team Leadership Team Leadership Sales Human Resources Business Planning Business Development New Business Development Crm Performance Management Key Account Management P&l Management Budgeting

Mike Dawson Education Details

  • Huddersfield Poly
    Huddersfield Poly
    Hotel Management
  • Leighton Park School
    Leighton Park School

Frequently Asked Questions about Mike Dawson

What company does Mike Dawson work for?

Mike Dawson works for Citizens Advice

What is Mike Dawson's role at the current company?

Mike Dawson's current role is Head of Workplace Services and Real Estate Citizens Advice.

What is Mike Dawson's email address?

Mike Dawson's email address is mi****@****l.co.uk

What schools did Mike Dawson attend?

Mike Dawson attended Huddersfield Poly, Leighton Park School.

What are some of Mike Dawson's interests?

Mike Dawson has interest in Social Services.

What skills is Mike Dawson known for?

Mike Dawson has skills like Outsourcing, Operations Management, Procurement, Facilities Management, Budgets, Management, Change Management, Strategy, Retail, Stakeholder Management, Team Management, Supply Chain.

Who are Mike Dawson's colleagues?

Mike Dawson's colleagues are Philip Duke, Rhiannon Evans, Colin Adams, Teresa Chase, Caroline Scanlon, Mark A. Grieves Mciphe Rp Migem, Ryan Frederick Trimmings.

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