- Hilton Munich Park (484 rooms)- Hilton Munich City (483 Rooms)(Highest EBITDA contributing hotels within EMEA)- Hilton Nuremberg (152 Rooms – deflagged July 2019)As the Commercial Manager in this large cluster operation I am working seamlessly with the Commercial Director on leading all efforts of setting & executing strategies for all revenue streams. The focus of the Commercial Director & Commercial Manager are to co-ordinate senior team leaders in Sales, Marketing, Revenue (RMCC) and Group, Conference and Events and to continuously train, coach, and develop the Commercial Team of a total size of approx. 30 team members.For 3 very diverse properties with individually different business mix models and different life stages of large projects, key priorities were:1. Hilton Munich City – repositioning the property during the 45 Million Euro refurbishment to successfully lift the hotel ADR with 60 euro at the completion of the project2. Hilton Munich Park – brand positioning exercise alongside the Hilton Munich City refurb to ensure each hotel has a clearly defined positioning message supporting Sales and Marketing teams to avoid a cannibalisation of business3. Hilton Nuremberg – supporting the sale and exit from the Hilton network after 20+ years with Hilton WorldwidePersonal key focus areas were:- Relationship management with German Regional Sales teams and the Regional Director of Sales on supporting the local Sales team during team restructuring phases- Managing the close collaboration with the RMCC Cluster Revenue Manager for optimal business mix strategies, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies- Develop and maintain strong relationships with all General Managers and operational hotel teams, corporate with support teams for maximum benefits to each hotel- Present commercial strategies to Regional Team and key stakeholders

Revenue lead in charge of the following properties:Hilton Ras Al Khaimah Resort & Spa - 475 RoomsHilton Al Hamra Beach & Golf Resort - 265 RoomsHilton Garden Inn – Opening Team May 2017 - 240 roomsAl Hamra Residence and Village - 366 Rooms

The Hilton Istanbul Bomonti Hotel & Conference Center is Istanbul's largest hotel with 840 rooms and 12.000 sq meter meeting space.Accomplishments:- Selected for the “Top Talent Program” of Europe and Arabian Peninsula.- Recruited and trained the Reservations Department consisting of 7 team members.- Assisted and facilitated for Down Syndrome program within the reservations department.- In charge of GCE Sales department with 7 team members for the period of 3 months during management transition.- Top Revenue Producer Award 2014 within Istanbul from Expedia out of approximately 1400 hotels.- Accomplished a complete Green Balanced Scorecard for 2014.- HWW The Best Performing Hotel Award EMEA Region for 2014.Main tasks:- Managing and maintaining group and transient inventory controls. Conducting weekly group pickup meetings.- Develop, monitor and adjust sales and pricing strategies.- Provide critical analysis of strategies, room statistics and demand factors during weekly BFM meetings.- Conduct forecasting for all revenue streams comprising approximately USD53Mio.- Competitive and Demand Analysis- Assisting Operational Departments with accurate forecasting, to ensure profitability.- Monitoring group and transient business thresholds within the five-year forecast to ensure measurable improvements for demand and availability.- Supply critical analysis on the effect of short range decisions effecting occupancy, average rate and rooms profit goals within the current 53-week period.- Analysis of city events and activities and to project the effect of opportunities they create.- Monitor competitive analysis.

Reporting directly to the General Manager and is an Executive Committee Member. The primary purpose of this position is to monitor group and transient business thresholds within the five-year forecast to ensure measurable improvements for demand and availability. Supply critical analysis on the effect of short range decisions effecting occupancy, average rate and rooms profit goals within the current 53-week period. Analysis of city events and activities and to project the effect of opportunities they create. Monitor competitive analysis.Main tasks:- Managing and maintaining group and transient inventory controls- Develop, monitor and adjust sales and pricing strategies- Provide critical analysis of strategies, room statistics and demand factors- Forecasting- Competitive and Demand Analysis

The primary purpose of this position was data entry and analysis to gain experience in the hotel Revenue Management discipline.

Bachelor Intership within the Reservations/Revenue Department. Problem statement of thesis: Lowering room rates during need periods will possitively impact the KPI’s (i.e. RevPar, Guest Satisfaction) of the balanced scorecard of a Caribbean Resort.