Mike Dinwiddie Email & Phone Number

Ft. Lauderdale, Fl

www.mikedsellsre.com

T-shirts, Mugs, Hats and moreBearBones.co

Pensacola, Florida Area

I help people look younger! Real Products! Real Results! Ask me about it today! Cntrywoof@gmail.comhhww.nerium.com

Pensacola, Florida Area

Real Estate Services for Escambia County and surrounding areas. If you are looking to sell or buy a new home please contact me at MikeDSellsRE@gmail.com

Pensacola, Florida Area

Greater San Diego Area

Design New and Innovative Pet Supplies for Small Animals, Birds, Reptiles and Aquatic Departments

Responsible for building and maintaining planograms for all small animal merchandise including food, treats, toys, bedding, cages and accessories. This involves using JDA, Photoshop and various other systems to collect sales data and build planograms according to yearly sales. Work closely with the Merchandise Manager to meet sales goals and create optimal shopping experience. Work closely with Store Design team to make sure store has proper adjacencies and correct flow.

Responsible for face to face world class customer service while building relationships with existing and potential AT&T customers. This include greeting customers immediately upon them entering the store, spending time understanding all of the customer's wireless and parent product needs and closing the sale. Performance is also based on customer satisfaction surveys and meeting sales quotas. Responsible for maintaining displays and merchandising standards on the sales floor.

Frisco, Tx

Responsible for managing 10 direct reports. This included administrative functions such as approving timesheets, documenting attendance controllers, and addressing disciplinary issues. This also included creating work schedule, doing side by side monitoring and giving appreciative and constructive feedback. Position also included various projects such as facilitating national commitment seminars focused on the company values, developing and introducing jumpstart program to make a smooth transition for representatives from training to the production floor, and responsibilities for running and managing the on the job training portion of new hire training.

Responsible for teaching new hire and continuing education classes to technical care representatives. Facilitate the GMA portion of training to make sure that representatives were ready to go to the floor. Complete administrative functions such as approving timesheets, documenting attendance controllers, addressing disciplinary issues and ordering/tracking employee phones.

Responsible for teaching new hire and continuing education classes to the customer service representatives. Facilitate the GMA portion of training to make sure that representatives were ready to go to the floor. Complete administrative functions such as approving timesheets, documenting attendance controllers, addressing disciplinary issues and ordering/tracking employee phones.

Responsible for teaching continuing education classes to the customer service representatives. Assisted Trainers with facilitating the GMA portion of training to make sure that representatives were ready to go to the floor. Handled special projects, including building a credit and adjustment SME program to role out to all CSR's.

Responsible for processing incoming calls by assisting customers with all of their concerns and needs. Provide floor support to other representatives, including escalations, and assist the L&D department.

Caterer / Food ServerDelivered, set up, and served for catered events. Food and cocktail sales and service in restaurant.Mike Dinwiddie -

Styled ready-to-wear on mannequins. Designed and installed props and themes for window presentation. Designed and installed shelf treatments. Responsible for merchandising layout of store.

Organized and ran special Incircle event parties throughout the store. This included working with caterers, outside display companies, floral warehouses and in-store public relations department.Merchandised and displayed hardlines including home furnishings, china, epicure items, handbags and shoes.Styled ready-to-wear on mannequins and dress forms.Designed and installed shelf treatment for cosmetics, sportswear, handbags, shoes, intimate apparel and children's departments.Maintained and installed all store graphics including sale and special event signs, vendor sign blocks, ADA required signs and vinyl lettering for special promotions.Created floral designs for trunk shows, Incircle parties and out of store events.

Assisted customers at the museum store and installed window treatments.

Designed fresh and dried floral arrangements. Installed interior and exterior Christmas trim at customer's homes. Assisted customers with selection of florals and gifts.

Installed bi-yearly showrooms of home collection. Installation included skills in painting, wallpaper, stucco, faux finishes and styling of home furnishings. Installed window treatments.

Bachelor Of Science, Radio - Television - Film Production

Activities and Societies: Longhorn SingersRadio TV Film Production

Associate'S Degree, Telecommunication Studies

Activities and Societies: Alpha Tau Omega

High School Diploma