Mike Mccabe Email & Phone Number

Norfolk, Virginia, United States

Richmond, Virginia Area

Richmond, Va

• Discovered compelling events and customer selling points by analyzing historical out-of-stock data from a major retailer. The analysis provided key metrics, established margins, and scoped a new product for the retail industry. Furthermore, the project output resulted in new, up-to-date marketing collateral, as well asthe pricing model.• Key contributor in implementing agile methodology between Information Technology (IT) and Professional Services departments. Facilitated sprint planning, daily stand-ups, and retrospectives. Defined and prioritized resolution of tasks and defects, providing work clarity and preventing team and management over-commitment.• Excelled in guiding work of IT department, especially programmers new to GlobalWorx software. Articulated project goals and scope, translated business needs into technical terms, and prepared specifications for IT development.• Performed software testing and quality assurance during project life-cycles. Coordinated software releases with Chief Technical Officer and Senior Architect; delivered final approval of software before and after release.• Performed account manager duties for three customers on a customer service and technical level.• Helped construct and maintain multiple web applications to automatically escalate issues to appropriate personnel for clients and 3rd party organizations.• Regularly hosted software training sessions for new features and enhancements to client upper-level management and field personnel.

Richmond, Va

• Prepared financial statements and reports, including balance sheet and profit and loss statement, on a monthly, quarterly, and yearly basis for investors and corporate executives.• Reconciled over a year of bank statements within QuickBooks for all company financial accounts, improving accuracy of data and reports. • Discovered over $20,000 in lost revenue in one year by identifying services provided outside of contract scope, increased future revenue by solidifying contractual obligations, and outlined business processes and reports necessary for future invoicing to properly document and prevent lost revenue.• Redesigned billing codes for customers to increase efficiency and accuracy of invoicing and reporting.• Managed cash flow to prevent overdue penalties or damage client/vendor relations.• Documented correct practices and guidelines to transition to a full-time bookkeeper.

Richmond, Va

• Developed dynamic, ad hoc financial and operational reports through Jaspersoft and iReport, a business intelligence platform, utilizing SQL.• Created logic-based surveys for customers to retrieve, organize, and analyze mass amounts of data; applied HTML to customize designs.• Conducted software training sessions for new client personnel • Worked directly with IT staff to test new software to proactively find defects and vulnerabilities before production releases.