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Accomplished Senior Program/Project Manager and PMO Leader, eager to leverage valuable experience and expertise in implementing business operations and technology solution projects, business process improvements, and improved PMO standards. Unique success via strategic vision, business planning, process improvement, data analytics, project management governance, and change management.Utilizes modern strategies and methodologies to develop and improve systems and processes for evolving business requirements. Adept at determining program requirements, while communicating both technical and client vision. Skilled at motivating teams, raising morale, and turning around underperformance. Utilizes highly developed analytical skills in assessing business requirements at the enterprise level.Targets improvements and innovations while drawing on exceptional leadership abilities and strategic outlook for integration and large-scale implementations. Provides innovative solutions from working with new methods and analyzing complex systems. Exceptional ownership of critical process and systems from the inception phase through delivery, while delivering Innovative, company-wide results.PRINCIPAL AREAS of EXPERTISE• Portfolio Management Function and Process Design• Program Management Office (PMO) Startups and Support• Six Sigma Process Improvement Methodology• Program and Project Management (PMP)• Organizational Change Management• HR Business Operations Process• Customer Support Process• Vendor & ASP Process
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Program ManagerCvs Health Mar 2014 - Aug 2023Salem, Oregon, United States• Sr. Program and project manager on a large portfolio of cross functional and complex Programs and projects including: Multiyear customer service improvement implementations, new technology implementations including AI, and national client implementations.• PMO leader in PM best practices and implementing Program management governance models for several large complex technology migration Programs that enabled efficient and effective decision making for successful risk management and project delivery.• Led process improvement projects and change management efforts to hit production, savings, and customer service targets and received the highest employee recognition Presidents award. -
Operations Change Management PmVarious Businesses 2012 - 2014PhoenixCorporate Office operations Sprinkler World of ArizonaStart-up Project Manager
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Hr Program Manager & Pmo SpecialistCisco Systems Inc. Sep 2000 - Sep 2011Phoenix, Arizona Area•PM for the start-up and maturity of organization Project Management Offices within Cisco Systems including Global E-Learning Technologies, Marketing IT, Cisco University, HR IT and the HR Portfolio and Program Management Office. •Defined, implemented and performed functional Portfolio Management processes and responsibilities including business planning, financial management, resource management, portfolio balancing, metrics and reporting, as well as portfolio management tool implementation and support.•Lead Program Manager on the Organizational Adoption team within HR for the rollout of a new HR Management System. Defined and drove the change Management strategy for the adoption of this company wide, global change. •Managed a large cross-functional team on the design and implementation of a new internal HR IT Operating Model using process improvement and change management methodologies.•Implemented a PM Community of Practice framework for HR IT designed to create and leverage best practices for project managers. •Used process improvement methods to define and implement an Enterprise Portfolio Management process which was used by company organizations to implement the next levels of the process.•Sr. PM for a large database move for all E-Learning applications including P1 applications for the Internal Learning business group at Cisco. -
Sr. Project ManagerInacom Information Systems 1991 - 1996Phoenix, Arizona• Performed as technical project manager for Arthur Andersen on an operations facility relocation project, overseeing all data implementation and integration components. • Served as a community leader and contributor on Project Management Champions Council. Developed an organization practice maturity model specific to a project management methodology that aligns PMI best practices and proven PM techniques. Assisted in the re-engineering of Inacom's PM Methodology. • Project Manager on a large Microsoft Exchange infrastructure and workstation deployment project for EMI Music Company based out of Hollywood, CA.• Project Manager on a national multi-site deployment project for Stewart Enterprise. Assisted in the setup of the project office. • Project Manager in the planning, design and implementation of a Project Management Office for CIGNA Health Care. Performed quality control on deployment projects for multiple sites across the country.• Project Manager for the Image Build Team for Manpower International. Planned, designed and implemented a Change Management System for Manpower International. • Performed as Technical Project Manager for a 4,000 seat Windows migration for Franklin Templeton.
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Project Leader / Network EngineerIbm 1991 - 1996San Ramon, Ca• Performed as project lead for multiple IBM Network clients designing and implementing network migrations.• Implemented a remote control LAN for the City of San Francisco Emergency Operations Center.• Supported OS/2 LAN Server networks for Fortune 100 clients, including Pacific Bell, The GAP, CSAA, Bank of America, West America Bank.• Provided training for staff on new network environments.• Planned, designed, implemented and supported a 4 year 7x24 Network Competency Operations Center Project for IBM’s national helpdesk customers.
Michael Dodge Skills
Michael Dodge Education Details
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Business Administration / Economics -
Project Management Pmp
Frequently Asked Questions about Michael Dodge
What is Michael Dodge's role at the current company?
Michael Dodge's current role is Multi-dimensional PMO Professional.
What is Michael Dodge's email address?
Michael Dodge's email address is md****@****ail.com
What is Michael Dodge's direct phone number?
Michael Dodge's direct phone number is (408) 526*****
What schools did Michael Dodge attend?
Michael Dodge attended St. Mary's College Of California, The George Washington University - School Of Business.
What skills is Michael Dodge known for?
Michael Dodge has skills like Pmo Design, Pmo Development, Pmo Services, Business Operations, Business Process Mapping, Business Process Design, Business Process Development, Business Process Improvement, Business Process Re Engineering, Project Portfolio Management, Portfolio Optimization, Vendor Management.
Not the Michael Dodge you were looking for?
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Michael Dodge
Danville, Ca -
Michael Dodge
Continuous Improvement Manager @ City Healthcare Linen | Industrial EngineerExcelsior, Mn3ameripride.org, ameripride.com, performance-matters.com1 +195273XXXXX
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Michael Dodge
New York, Ny2hsbc.com, hsbc.com -
Michael Dodge
Technology Leader And Strategist | Organizational And Digital TransformationSouth Jordan, Ut5willistowerswatson.com, bellsouth.net, aviacode.com, avantlink.com, officialpayments.com3 +180185XXXXX
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1bose.com3 +172471XXXXX
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