Oversee all technical aspects of the Nokia mNGN portfolio (9381 SGs-IWF, 9380 MGCF/MSC, 5060 WCS), collaborating with multiple Customer Teams, creating new Products and Features, prioritizing Roadmaps, evolving Architectures, and engaging across all R&D teams to deliver the vision.Give presentations to Customers on Product Architecture, Cloud Architecture, Life Cycle Management, KPIs and FCAPs, Operational Recovery Drills, Capacity, and Features.Collaborate with Customers in Joint Vendor meetings, to understand the Customer’s needs and direction, present Product features and releases, determine joint needs and align roadmaps.Translate Technical Standards, and Customer Requirements/Specifications, into Statements of Compliance, negotiate non-compliances, and create roadmap features where needed.Champion the R&D transformation to Virtualization and Cloud, researching best current practices, sharing knowledge, providing training, and setting direction towards Cloud Native with fully automated Life Cycle Management.Provide Technical Leadership to all R&D teams, provide training and consultation, assist with estimation and design, resolve complex issues, ensure quality as a Critical Reviewer.Key Achievements: • Spearheaded creation of a new cloud SMS IWF (9381 SGs-IWF) product, running on Openstack, to support Machine Type Communication MTC, generating $5M-$8M annual revenue. • Created an NFV MANO based Life Cycle Management architecture, enabling additional sales of Nokia CBAM (VNFM), with ETSI compliant VNFD, Mistral, Ansible, Heat, CSAR VNF package.• Enabled a US Tier 1 Operator to successfully launch a nation-wide MTC network, collaborating with multiple vendors, contributing to Network Design, SS7 Global Title, Joint SGs Interface Spec, Call Modeling, Capacity Planning, E2E Call Flows, Test Plans, and Cloud Lab Design. • Designed an innovative VLR Capacity solution to expand SGs-IWF capacity (x10) to ~60M Subscribers within the existing footprint.

System Architect and Senior Software Engineer responsible for implementing features on Linux based mobile core soft-switch products (9380 MGCF/MSC, 5060 WCS)Direct technical interface to Customers, answering questions, collaborating on solutions, giving feature presentations and demos, leading investigations into field issues, optimizing customer network settings, supporting Outage recovery and post RCA discussions.Senior Software Engineer trusted to lead large (10-20 engineers) complex features, with diverse multi-site SCRUM teams, coordinating dependencies across teams, eliminating road blocks, estimating, designing, coding (C/C++, PPL, VFSM), testing, and delivering high quality features on schedule.Participated in many cross product (MSC, RNC, MME, HLR, MGW, SCP, SMSC, IMS) investigative “Tiger Teams” to trouble shoot Critical Issues, KPI Dips, new Device testing, Network Overload, Provide Technical Leadership to all R&D teams, provide training and mentoring, assist with estimation and designs, propose cost saving design alternatives, debug complex issues, ensure quality as a Critical Reviewer for every Feature Document, Certified Code Moderator, and Certified CALEA Moderator.Key Achievements:• Enabled a US Tier 1 Operator to successfully launch LTE with SMS and Voice support, successfully delivering CSFB on a very aggressive pull-up schedule to meet launch needs.• Championed a Dropped Call Reduction investigation for a Tier 1 US Operator, identifying and eliminating ~98% of dropped calls, which led to increased bonuses for the Operator’s Executives.• Developed a broad spectrum of MSC features with a focus on LTE Interworking (CSFB, MTRR, SRVCC, MGCF, VoLTE), VLR Capacity, SMS, CAMEL, Mobility Management.• Awarded 6 Patents for CSFB Enhancements that were adopted into the 3GPP Standards, Handling Requests for Location Information of Mobile Devices, Notification of Abnormal Conditions for NAS Messages.

Special Assignment as Senior Technical Consultant and Lead Software Engineer to help Architect and Design a new CDMA product, 9290 MM-SI Mobility Manager Signaling Interface, replacing multiple 5ESS Cabinets with a single LCP based ATCA chassis. Key Achievements:• Provided Training to a CDMA team (>100 engineers) spanning 7 departments, on everything LCP (architecture, infrastructure, call flows, features, tools, processes).• Collaborated with CDMA Architects and Systems Engineers, creating a new AM Device Server, redesigning LCP Call Processing, defining call flows, creating new PM/KPI/CPI features.• Spearheaded development of the first successful Mobile Calls and Supplementary Services, working as a continuous integration team, everyone together in a conference room, continuously doing design, code, test, build, debug, fix.

Senior Software Engineer responsible for a major quality improvement initiative to Analyze and Optimize Customer Networks, improve KPIs, eliminate Outage causes and Silent Failures, improve monitoring capabilities, and overall product hardening of the 9380 MGCF/MSC and 5060 WCS. Key Achievements:• Spearheaded a Network Quality Recovery effort for a US Tier 1 Operator, resulting in a successful partnership spanning more than a decade, with annual revenues of $7M-$20M. • Improved KPI Success Rates for Orig Calls, Term Calls, CSFB, Paging, Authentication, etc.• Improved Monitoring capability, adding new Alarms and PM counts, enhanced granularity, enhanced logging, creating scripts to interpret log files into useful information for pivot charts.• Reduced Network Traffic by as much as 40%, improving capacity, and reducing network overload.• Spearheaded a Code Quality Improvement Effort of 5060 WCS, introducing process changes and served as Gate Keeper for every Code Inspection for a year. • Provided 24x7 Monitoring, Real-Time outage response, Field Debugging, and RCAs• Collaborated on Network Event Planning, to adjust parameters in preparation for overload conditions: Inauguration, DNC/RNC Conventions, Super Bowl, New Year’s Eve, and post event analysis.

Software Developer responsible for implementing many 3G/2G MSC features (9380 MGCF/MSC, 5ESS GSM MSC), coding in C, SDL, PPL, VFSM.• Subject Matter Expert on CAMEL and Intelligent Network Features, implementing support for multiple Detection Points for Originating, Terminating, SMS, Switch Based, Mobility Management.• Architect and designed a CSD/FAX IWF product to support mobile circuit switched data and fax• Implemented many features with focus on Call Processing, Supplementary Services, CAMEL/INAP/WIN/AIN, Mobility Management, CPU/Memory mining, Signaling Interworking, Media Gateway management.

International 5ESS - Software development of ISDN and Intelligent Network features