Mike Feghali Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

Sydney, Australia

Hands-on lead for Digizoo's FinTech and Banking clients across Accessibility, UX design, research and product development.

Sydney, New South Wales, Australia

WCAG compliance and advisory for Westpac Customer Service Hub. Worked closely with the Access & Inclusion team on an array of products and initiatives. Key activities and achievements: accessibility testing, advisory and capability building for Assembly Payments, Institutional Banking, the new Westpac native app framework, BT insurance portal and home loan origination projects.

Sydney, Australia

Contract lecturer and curriculum developer for the Bachelor of Digital Media Design and Post Graduate UX programmes.

Sydney, New South Wales, Australia

Accessibility advisory and testing, research and design for an array of government, corporate and startup clients including: Jurlique, Westpac, Choosi, Transport for NSW, Dept of Primary Industries, Avant Mutual, Channel 10, hipages, Commerce Connect, Stayz & BT.

Sydney

Mobile UX design for Savings, YouthSaver, Term Deposit and GoalSaver account products for the Safari browser experience on iPhone and the native iOS experience (CommBank Kaching app).iPhone and iPad native UX design for Business Banking payments app (CommBiz) which included phone/tablet-based authorisations for Foreign Exchange.Key tasks included stakeholder engagement, experience ideation, agile and Lean UX design, prototype development and customer journey mapping.

Sydney, Australia

User Experience Lead for Yahoo!7 Spreets and DealFox e-commerce fixed / m-sites, and app.DESIGN: Responsible for mapping user flows / customer journeys, fixed/mobile/app wireframe designs, Axure prototypes, usability testing, wireframe development, and engaging stakeholders.RESEARCH: Responsible for tasks such as persona development, customer behaviour analysis, card sorting, prototype testing / user validation and ideation of new experiences.

UX research, design and usability testing for clients including Blink Optical and News Life Media (Taste.com.au)

Managed 10 UX designers and researchers as well as two UX agencies with a portfolio of design projects across legacy billing systems, mobile and tablet apps, and Internet TV products.

UX research, design and usability testing for direct clients including: News Magazines (Taste.com.au), NSW Police, The Wispa Agency, Heidrick, Home Improvement Pages and Lend Lease.

Head of Web Technology division. Managed the teams: - UX Design- Product Research- UI Design- Product development

Management of a highly-experienced team of 8 Web professionals.Our portfolio included Taste.com.au. Vogue Australia, Homehound. The Wentworth and Courier digital sites. 35 properties in total. This was managed right through the successful acquisition of FPC by News Ltd.

Project Manager for $150 million syndicate project Phase 2. This project required the migration of core business legacy systems to an off-site data facilty served via an Oracle Web portal.

Managed the team of Web developers, and Web services specialists for all Ricoh websites and online solutions across Australia and New Zealand. This included the design, development and management of an internally-built Intranet CMS, several secure partner websites, an ecommerce facility and the public website www.ricoh.com.au

Lotus Notes applications developer / analyst for key clients including State Street Bank, CSIRO, Star City Casino, Rabo Bank, Banque Nationale De Paris and United Distillers.

Post-Graduate Certificate Information Architecture, Information Architecture / User Experience Design

Post-Graduate Certificate Of Electronic Commerce

Bachelor Of Science (Psychology)