* Trained and mentored development team members to cultivate cohesive team approach.* Supervised team of developers in analysis and creation of Data Conversion and Image Conversion software.* Oversaw Conversion development, deployment and testing.* Created technical workflows in wiki to promote education and training of newly hired employees.* Provided oversight to 4-person team, discussed project roadblocks to drive issue resolution and promote use of best practices.* Led employee performance reviews and discussed improvement strategies with each team member.

• Senior Engineer for Web.com’s TORCHx Real Estate Web Product.• Collaborated with engineering team to alter our "Sync Client" product resulting in a 25% decrease in development time for new integrations, a 25% decrease in time needed to research bugs or enhancement requests, and the following goals being met or exceeded: decrease development time, provide immediate access to data for bugs or enhancement research without requiring access to clients systems.• Integrated 25 new Dental, Chiropractic, and Automotive Management Systems into the Lighthouse “Sync Client” Product.• Routinely had the highest rate of client issue resolution and bug fixes than any other team member.• Worked closely with our Customer Support team to automate manual steps performed during installation and improve logging to simplify troubleshooting,

Spearheaded a team of 4 developers responsible for writing and maintaining data and digital X-Ray image conversion programs from competitive and legacy Practice Management Systems. My team reduced development time by 20% and was able to keep pace with increased demand.

• Designed, developed, and tested data conversion programs used to migrate ~100 clients per month.• Trained new conversion specialists to run conversion programs and new developers to write new conversion programs.

• Liaison between ~8 Level 1 and Level 2 support technicians and 4 developers to resolve issues and queries from Level 1 and Level 2 support technicians with a 100% success rate.• Tested approximately 15 new hardware systems and accessories to resolve operative issues between hardware and PracticeWorks Software.

• Network Administrator for Novell 3.11 and Windows NT 4 networks to facilitate the systems’ synchrony.• Assisted clients with technical support for Windows NT Workstation, Windows 95/98, Windows 3.1, Microsoft Office, Adobe Photoshop and Pagemaker. • Recommended, ordered, and installed approximately 20 new desktop systems for Sysco office personnel and approximately 150 new laptops for the Sysco Sales Team.

Provide computer software/hardware supportNetwork support