Mike Finn Email & Phone Number

Dublin, Ie

Dublin, Ie

Ireland

Key Responsibilities:Manage and lead delivery of each bi-weekly release for the entire R&D team.Ensure the backlog is effectively maintained, roadmapped, and prioritised for review each sprint cycle.Work with the Product Owner, Product Management and Professional Services, ensuring requirements are understood, prioritized and deliveredManage the UI and BE development teams, ensuring best practices are applied to all deliverables ahead of merging for strict quality process, and subsequent release to production Manage all new features from conception, through design, analysis, development and review processes to ensure the aggressive release process is adhered to. Working alongside the Product Owner to ensure his product vision is executed to the highest standard. Work to prevent client complaints, concessions and reworks alongside design, solution architects, engineering and operations teams. Instill a proactive and collaborative team culture to ensure the client receives a product of the highest standard through the sprint processEnsure client satisfaction with each release, requirements successfully delivered and KPIs are met Continuous improvement of the release process through constant reviews and retrospectives as the customer base grows.Support Programme Management through cross functional activity to enable successful programme execution.

Ireland

Key Responsibilities:Line manager for a team of 4 Solution Engineers.Managed the largest new implementation as the lead.Lead all Professional Service sprint calls, reviewing and presenting all Professional Service tickets to Frontend, Backend, and Quality developers.Assist in the running of the sprint from a Product perspective by reviewing and editing all tickets created by the Product Owner before they go to development.Key Achievements:Implemented refined workflows and cross-functional strategies, leading to enhanced cohesion and effectiveness within the product team.Facilitated improved communication channels between product and development teams, fostering a more agile and responsive working environment.Played a pivotal role in technical sales calls, contributing significantly to project success.

Ireland

Key Responsibilities:Led the delivery for the largest client engagement involving 4 Kontainers tenants, overseeing 20,000 monthly bookings.Orchestrated a successful pilot project as the lead solution architect, showcasing the product's utility to a small segment of the company's business. This initiative proved successful and led to the adoption of the product across all parts of the business.Successfully negotiated a transition of integration teams, averting budget overruns.Successfully resolved tensions with a key client, eliminating the need for senior management interventions.Cultivated and maintained strong rapport with clients and third-party integrators.Key Achievements:Directed a concurrent overhaul of booking integrations across all 4 tenants.Implemented the integration of Customer Live Schedule API, resulting in improved accuracy for customer quoting and booking processes.

International

I spent the past two years cycling to Kuala Lumpur. I have recently returned to Dublin.

Grand Canal Dock, Dublin 2

Key Responsibilities:• Led extensive business requirements gathering and analysis for new and prospective clients to ensure project delivery comply with set objectives.• Controlled the end-to-end process of platform management from implementation to post-implementation involving development, configuration, maintenance, and customisation of software.• On-boarded new clients and headed the conceptualisation, preparation, test, release, and support operations from beta to BAU.• Delivered platform training to customers to acquire insights. Key Achievements:• Created and performed the Quality Assurance of Test Plans to avoid technical discrepancies.• Built UAT plans to smoothly define enhancement specifications and introduced upgrades to existing software, aligned with client requests. • Improved the technical capabilities of the platform and implementation processes in collaboration with product and engineering teams.• Defined project scope, led communications, and delivered status updates and testing outcomes, resulting in ensuring effective management of internal/external stakeholders.

U.C.D.

Perth, Australia

Key Responsibilities:• Oversaw a cross-functional team of five examination officers across two offices in Singapore and one in Dubai, while functioning remotely. • Coordinated efficiently with virtual offshore teams, internal exams office team, non-academic administrative staff, and department heads while focusing on ensuring project effectiveness. Key Achievements:• Successfully steered overall examination procedures for offshore campuses with approximately 9000 students. • Achieved a significant reduction in operational cost and boosted program efficiency via managing delivery process.

Vietnam, Thailand, Malaysia, China, and Australia.

Dublin

Key Responsibilities:• Directed fraud investigation and analysis activities with absolute precision to prepare reports for department heads. • Supervised new accounts while examining fraud risk indicators and compliance issues. • Ensured absolute accuracy and timeliness while inspecting and resolving compromised accounts.• Leveraged analytical skills while studying and analysing table play, player behaviour, and account information for fraudulent activity.Key Achievements:• Significantly contributed to the maintenance and design of existing/new fraud detection tools, generating precise and timely results. • Identified areas of improvement and suggested corrective measures for current processes and policies to reduce fraud and risk issues.

Dublin

Key Responsibilities• Served as a financial trader, involved in trading European Future Indices including the Dax, Eurostoxx 50, and the SMI.• Conducted a detailed market analysis regularly to deliver market development insights and results to the trading floor.Key Achievements:• Proposed and initiated revenue-generating trading strategies based on industry research and analysis.• Introduced a cutting-edge system for efficient and in-depth research and analysis of the DAX index and futures markets.

Msc In Computer Science, Gpa: 4.08

Bachelor Of Arts (Ba), Mathematics And Philosophy