Michael Giffen Email & Phone Number

Boston, Ma, Us

Greater Boston

Recontract Team Management:• Align existing services to new platform services when possible.• Generate Quotes in Salesforce for Account Management to present to Clients.• Ensure complete transition of information to Project Management team for efficient order fulfillment.• Manage the utilization of team resources through the proactive identification of recontract candidatesAcquisition Conversion Team Management:• Drive platform standardization by aligning services of legacy acquisitions to existing platform services.• Identify target Clients list based on services being consumed.• Determine best conversion option for each candidate.• Validate quantities and services being delivered with internal resources• Proactively communicate conversion plan with Client, Account Management, and Business Operations.• Document service changes, when applicable, for efficient conversion by Project Management team

Greater Boston

• Contract conversions for acquired companies• Product Mappings• Revenue Reporting• Integration KPI’s

Greater Boston

Greater Boston Area

Thrive is a leading provider of NextGen managed services designed to drive business outcomes through application enablement and optimization. The company’s Thrive5 Methodology utilizes a unique combination of its Application Performance Platform and strategic services to ensure each business application takes advantage of technology that enables peak performance, scale, and the highest level of security.• Cloud• CyberSecurity• Networking• Disaster Recovery• NextGen Managed IT Services

Greater Boston Area

12/2016 - Corporate IT Solutions and Thrive Networks merged to become Thrive.

Greater Boston Area

Senior Sales Account Manager - IT Infrastructure sales and service solutions. Keeping businesses connected by providing the crucial bridge between technologies and their bottom-line business requirements. Provided product information and service strategies with Cisco, EMC, NetApp, Citrix and VMware solutions.GDT Practices:• Service Provider• Optical Transport• Data Center• Virtualization• Storage• Borderless• Collaboration• Mobility• Turnkey Projects

Greater Boston Area

Disk Storage Sales Specialist - Account Manager selling SAN & NAS storage products and services to State & Local Government & K-12 Schools in the Central/North Central and South Central territories. Generate sales leads as well as closing the sales online or by phone. Utilize inbound and/or outbound calls to pursue sales. Develop account penetration strategies, and closes business. Responsible for understanding Oracle's product offerings and competitive issues. Identify new business opportunities by creating and implementing territory campaigns with management assistance. Liaise with customer contacts for the purpose of managing the customer relationship, identifying new opportunities, and selling Oracle SAN & NAS products and services. Participate as a team member on sales teams including field sales, support and education sales and sales consulting. Superuser for internal CRM system.

Greater Boston Area

Disk Storage Sales Specialist - Account Manager selling SAN & NAS storage products and services to North America Public Sector Civilian Agencies. Generate sales leads as well as closing the sales online or by phone. Utilize inbound and/or outbound calls to pursue sales. Develop account penetration strategies, and closes business. Responsible for understanding Oracle's product offerings and competitive issues. Identify new business opportunities by creating and implementing territory campaigns with management assistance. Liaise with customer contacts for the purpose of managing the customer relationship, identifying new opportunities, and selling Oracle SAN & NAS products and services. Participate as a team member on sales teams including field sales, support and education sales and sales consulting.

Greater Boston Area

Senior Technical Account Manager - Specializing in End2End Virtualization, network analysis, wired & wireless networking design, SAN storage solutions, security and server migrations. Created a sales prospect pipeline and closed both HP direct and indirect sales, Citrix and VMware.

Greater Boston Area

Senior Technical Account Manager - Direct sales and service efforts for computer hardware, wired & wireless networking, SAN & NAS storage and large projects. Acted as project manager interfacing with service and support staff on large scale and multi-staged projects. Provided first line of customer support response. Worked with service, support and technical staff to resolve customer issues. Maintained and enhanced professional and technical knowledge by understanding emerging technologies via educational seminars and professional publications etc. Created a sales prospect pipeline and closed both HP direct and indirect sales, Dell and Microsoft opportunities.

Greater Boston Area

Account Executive Information Technology - Delivered a customized comprehensive portfolio addressing the complete technology lifecycle — planning, designing, integrating, operating and optimizing of networking and system solutions. Added value to existing enterprise network by offering both traditional services and new technologies that solve business problems. Represented leading technology innovators such as Cisco, Dell, Microsoft, VMware, and Citrix. Solutions include:• Managed Services• Information Security• Microsoft Consulting• Virtualization Consulting• Hosted Network Solutions• Data Center & Collocation Services• Network Design & Implementation• Business Continuity & Disaster Recovery

Greater Boston Area

Sales Account Manager - Offered a wide variety of products and services to customers by selling both new and legacy computer products and offering repair and Asset Management services. Specialties:• IT Hardware• IT Software • IT Liquidation• IT Recycling• IT Reseller• Asset Recovery• Asset Management• IT Repair

Greater Boston Area

Senior Business Development Manager | Regional Manager - Computer service, repair, network data storage, security, LAN/WAN routing, Mail services, and Software Applications.. Worked as a senior member of the sales team and management to service commercial, K-12, State/Local Government customers. Assisted with large scale bids and projects - including project plans. Directed sales and services efforts for computer hardware and networking equipment in RI and MA.

Greater Boston Area

Education Account Executive - Consult and advise customers on Novell training and business opportunities.

Greater Boston Area

Manufacturers Sales Representative - Marketed passive components to OEM's in the southeastern MA and CT region.

Greater Boston Area

Manufacturers Sales Representative - Sold military products through developed and established OEM accounts in CT, RI and souther MA

Greater Boston Area

Distributor Sales Manager - Managed the product sales of passive components through 50 distributors

Greater Boston Area

Maintained company backups (daily/weekly/monthly), performed regular maintenance on company computer systems.

Greater Boston Area

Technician Electronic Entertainment Machinery - Executed hardware and software repairs of electronic entertainment machinery.

Bs, Computer Engineering

Graduated with Honors (cum laude)

Introduction To Accounting/Financial Records And Journals