Michael Owens Email & Phone Number

Kansas City, Mo, Us

Kansas City, Missouri, United States

- Manage 30+ projects at a time, across three different imprints - Ensured deadlines were met for author events/needs - Implement new project management systems- Create, update, and clarify production processes - Interview and hire freelance talent, including designers, editors, and writers - Collaborate with ghostwriters, and design, editing, interior design, and marketing departments - Consult with authors on book production details and marketing launch strategies - Manage printing process, including solid color reproduction, accurate template dimensions, print proof review, and final delivery of books- Ensure the highest quality for book creation, including a marketable cover, custom-designed interior, strong writing styles - Review manuscripts after ghostwriting and editing to ensure a strong writing style and accurate editorial work, according to the Chicago Manual of Style - Proactively communicate weekly updates and project progress with customers through Zoom, phone, text, or other preferred communication methods - Discuss and clarify timelines for authors, setting realistic deadlines and informing them of the next steps to keep the book on-track

- Enable customer success using the Quickbase Platform- Provide functional troubleshooting, feature explanation, and best practice guidance to customers- Creatively solve problems with a bias toward innovation

United States

• Maintain archiving documentation in accordance with Good Laboratory Practices and facility Standard Operating Procedures.• Maintain control of all documents/records after they have been placed in the archives.• Check out study records, validation reports, or other items, as requested, to client or regulatory auditor(s).• Coordinate with the SOP Administrator to archive original SOPs including current and historical.• Archive facility records and Quality Assurance records according to GLPs.• Escort visitors to archive room, as requested, and share storage methods for each type of record/item, as well as methods in place to prevent damage to items in case of fire.

• Managed a team of two project managers and managed 50+ projects at any given time. • Oversaw hiring and management of freelance talent. • Advised on methods to improve process efficiency and improve client experience. o Updated quality control review process to reduce mistakes before production. o Revamped design department to produce top-notch covers. o Changed file storage structure to reduce errors. • Worked with team members and executive staff to resolve custom conflicts. • Redefined quality standards to increase professionalism and marketability of books.

Kansas City, Missouri Area

• Assist with deliverables and ongoing projects and initiatives. • Proactively contact clients to offer advice on technical implementations that will improve the performance of their digital marketing suite. • Review client reporting and provide advertising analysis monthly.• Identify opportunities for improvement with SEM, SEO, website layout and functionality, lead generation opportunities, etc.• Conduct quarterly reviews with clients to ensure negative patterns are identified and positive trends are communicated.• Consult with clients on best practices relating to their digital marketing strategy

Kansas City, Missouri Area

• Enhanced functionality of .NET project interfacing with Salesforce API. • Worked on team that changed custom program language from Apex to Java. • Created Batch Processes for PCI compliance. • Migrated ORG data using ETL Software (Informatica)

Overland Park, Ks

• Completed client request for updates, modifications, additions to customer-facing websites. .• Utilized CSS, HTML, and JavaScript to accomplish • Fixed errors in website coding. • Re-coded blocks or pages of code to increase functionality.

Kansas City, Missouri Area

- Reviewed and formatted scientific reports and documentation - Aided in the improvement of more efficient procedures.

Writing Republic offers editing services, project management, and publishing consultation for both independent authors and full-service publishers.

Guided authors through the publishing process, helping to orchestrate, editing, cover design, typesetting, and printing.

Made and served espresso drinks, assisted customers in finding merchandise, and helped customers check out.

Education record

.Net Development, Application Development