Pat Maasen Email & Phone Number

00 Ne Underground Drive, Pillar 122, Kansas City, Mo 64161

• Retained responsibilities from Graphic Services Printing, as outlined below• 3 direct reports• Provide guidance to sales team and customers on critical project decisions and processes• Identified by senior management as having extensive experience and knowledge in commercial printing. Am assigned to work directly with senior managers to increase their knowledge on the complexities of commercial printing processes• Partnership with team, other department managers, and senior management in analyzing systems, recommending changes, and implementing new or revised processes, procedures, and practices

3130 Brinkerhoff, Kansas City Kansas, 66115

• Schedule and manage print and prepress business from conception to completion• Communicate directly with production staff customer needs and wants• Partner with supervisors and accounting staff for effective billing and reconciling customer accounts• Function as project consultant for stakeholders, both internal and external, and sales staff focusing on effective processes and successful project completion• Negotiate price contracts for all suppliers (paper, outside services, packaging, and shipping)

2916 Oak Kansas City Mo 64108

President, 1996 to 2005• Responsible for all aspects of printing business (accounting, negotiating and selecting employee benefits, estimating, sales, prepress, pressroom, bindery, mailing and shipping) with 20 employees and an annual average revenue of $3M• Secured financing and contracts to purchase and implement physical upgrades to equipment and softwareOperations Officer, 1990 to 1996• Daily management of operations (sales, systems development, marketing, production, prepress, pressroom, and bindery) with 12 employees and an annual average revenue of $1.3M• Operated machinery, as needed Shop Foreman, 1985 to 1990• Reported directly to the President• Managed production staff• Operated printing pressesPressman, 1981 to 1985• Operated Heidelberg, Meihle, and Komori multi-color presses• Trained on prepress and bindery processes