Mike Gross Email & Phone Number

Manage Program / Project Managers, Senior Design Manager, and the company's key customer accounts. Responsibilities include managing multi-year, multi-million dollar customer contracts from development of RFP response to program completion. Develop and deliver program timelines, communication plans, conduct kick-off meetings and create all program reporting. Also responsible for development and management of educational content, program marketing, quality control and customer distribution.

Sparks, Nevada

Manage Program / Project Managers, Senior Design Manager, and the company's key customer accounts. Responsibilities include managing multi-year, multi-million dollar customer contracts from development of RFP response to program completion. Develop and deliver program timelines, communication plans, conduct kick-off meetings and create all program reporting. Also responsible for development and management of educational content, program marketing, quality control and customer distribution.

Sparks, Nevada

Five years of high-performing energy efficiency program management for numerous utilities across the U.S.

- Implemented liquidation and communication strategy of non-performing assets for partially integrated, Forbes 150 privately-owned energy company by order of federal bankruptcy court.- Assumed the role of Operations Manager to facilitate the transition from operations to sale and liquidation of assets/inventory. Organized and directed resource team to liquidate inventory and eliminate all retail locations outside core operations.- Assisted Management of Regional Heart Institute in defining available market, future patient needs, optimum segments, and helped client develop new programming-based service offering.

Opened the Western US to this new line of SaaS-based healthcare solutions. Built and managed the Western region customer relationships, sales pipeline, and forecasts within this healthcare specific sector.Researched and analyze current and potential customer needs to expand current solutions into the Western USProvide strategic input to management on market segments, market size, target market and marketing for existing offerings as well as required enhancement for future company products.

Hired away from Fluke Biomedical to create the first Marketing Manager in the company's 15 year history. Updated all printed collateral, product detail sheets, Web content, and created 100 eMarketing campaign communications to support the sales team. Involved in development of partnership opportunities, analysis, and recommendation for interface or integration. Provided expertise to customers and development relating to interfacing the Fluke Biomedical medTester with the TMS Enterprise software.

Managed the Sentinel Computerized Maintenance Management System development, the entire line of Ansur automation software, as well as a number of medical test devices including the Biomedical industry's number one automation device, the medTester 5000.Selected to head the automation group's new product research. Developed and conducted Voice of the Customer (VOC) interviews throughout the US and Europe. Provided strategic analysis of feedback, performed competitive analysis, developed the new product's requirements. Conducted a second tour confirming concept design while determing pricing tolerance. Developed the business case and presented to executive management, gaining project approval for the most costly project ever approved for the biomedical division.

Mba, Marketing

Completing an MBA in Marketing in under a year, with a 3.95 GPA, demonstrates my self-drive, dedication, and life long learning ambition.

Bs, Managerial Sciences, Emphasis In Marketing

Activities and Societies: Football, VP then newly founded UNR chapter of the American Marketing Association Project Management.