Michael Hancock Email & Phone Number

New York, New York, US

Leading technical projects & initiatives in Citi's Global Functions Technology Services withing Enterprise Infrastructure Operations & Technology.

New York, New York, US

Delivery Manager in the Citi Global Production Assurance group. Helping to modernize Citi's vast application portfolio.

Redmond, Washington, US

I work closely with the customer's IT leadership and other Microsoft Account Team members to develop a technology roadmap enabling the customer to achieve their business goals. I then plan and manage the delivery of proof of concepts, upgrades, deployments, assessments, and trainings. I also serve as the customer's principle point of contact and escalation.

Redmond, Washington, US

In the Security Governance & Architecture team we set the company standards for secure infrastructure and operations. We also actively monitored the environment for any deviations, handled exceptions, and coordinated external validation via audits and assessments. - Collaborated on company-wide Security Policy - Created custom Control Framework to address.

Kirkland, WA, US

Consulted with the Microsoft Security Governance and Architecture team during the draft stage of the new security policy and establishment of the control framework team. - Procured and negotiated service contract leveraging contacts inside and outside of Microsoft - Revised existing security policy and standards documents based on input from SMEs inside.

London, GB

Served customers across the Pacific Northwest with their security and regulatory needs. Adapted to the management structure and IT environments of each customer to correctly assess each organization's compliance with the given regulation or standard. - Performed external audits of large technology companies including Amazon, Expedia, Quantum, and others..

Provo, UT, US

Maintained the website and IT resources of the Health and Human Resource Development Departments of the University - Converted antiquated CGI based registration system with extensible and object-oriented PHP platform - Integrated authentication of department websites with University authentication platform - Made website self-service so that department.

Managed existing and created all new physical and virtual records for the corporate litigation department. Completed ad-hoc assignments including archiving and records maintenance.Personal Projects

US

In this my first job in IT while a Senior in High School I learned the ropes of HTML and.ASP programming. I got the privileged experience of working with many skilled programmers and designers in this position. While predominantly tasked with turning layouts from the designers into functioning websites I also had the opportunity to help track project hours.

Master Of Science - Ms, Management Information Systems And Services

Bs, Information Systems