Mike Hang Email and Phone Number
ontario, california, united states
Mike Hang's Location
Tustin, California, United States, United States
Mike Hang's Contact Details
Mike Hang work email
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Mike Hang personal email
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Mike Hang phone numbers
About Mike Hang
Mike Hang is a Information Systems Extraordinaire at Tec-Refresh, Inc.. He possess expertise in cisco technologies, active directory, windows server, vmware, windows 7 and 42 more skills.
Mike Hang's Current Company Details
Tec-Refresh, Inc.
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Information Systems Extraordinaire
ontario, california, united states
- Website:
- tec-refresh.com
- Employees:
- 6
Mike Hang Work Experience Details
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Network EngineerTec-Refresh, Inc. Apr 2021 - PresentOntario, California, United States
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System EngineerTec-Refresh, Inc. Feb 2021 - Apr 2021Ontario, California, United States
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Service Desk LeadSureprep Llc Aug 2020 - Jan 2021Irvine, California, United States -
Information Technologist IiCounty Of Orange Apr 2018 - Aug 2020Orange County, California Area -
It Engineer ITyvak Nanosatellite Systems, Inc. Jan 2017 - Apr 2018Irvine, CaAs the first staff information technologist at Tyvak, I was tasked with advising and deployment of IT systems, network infrastructure, and all other things IT related to help get things done. If you can name an IT related task, I probably did it during my time at Tyvak. One of my first task was to open a new branch office within the first month of my arrival as the main office was over capacity. I worked with structured cabling team, brokered deals to purchase internet, network gear, battery backup and servers with multiple vendors and had everything deployed. Within the first month, we were fully operational with secured WiFi and site-to-site VPN connectivity. As the company started reaching 70 employees at our Irvine offices, we were starting to become over capacity again at both buildings and needed to move again to a much larger multi-level facility with many different issues to solve such as secured zones and special labs. With a project of this size, I was unable to do it alone. I worked with multiple different vendors for ISP, POTS, structured cabling, electrical work, power backup, HVAC, copiers and to configure our new network infrastructure with multiple VLANs – all in parallel. On a Thursday night, after everyone shut down their computers, we vacated one of our old office and I had everyone with internet and inter-office (site to site VPN) connectivity. After spending Friday morning making sure everyone was happy and getting them connected to their printers, we were fully migrated without hiccups. All this happened while I was supporting remote users, building and setting up computers, performing new hire orientation / termination processing, and all the other help desk activities I was responsible for daily. This does not include the other projects I took on, for example, migrating everyone to Active Directory infrastructure. Every day had its challenges and opportunity to flex a different part of my IT brain. -
Technical Support EngineerSecureauth Corporation Aug 2016 - Nov 2016Irvine, CaThe first few weeks comprised of sharpening my brain on SSO, two factor authentication, x.509 LDAP certificates and learning how SecureAuth's IdM software helped companies solve different integration scenarios. After that, the primary focus of the job was to help customers with various issues from simple configuration issues to assisting them identify what is missing that is making things 'not work'. Should it be an advanced configuration requiring custom code rework, I would work with sales advisors and professional service team until the customer is satisifed. However, we would always do our best to ensure everything is exhausted before it reaches this level.On a typical case, I would be able to resolve the issue using our knowledge base and double checking if the customer has all the configuration paramters set corretly. If the issue persist, the tech support team would work colaboratively and we would re-write the knowledge base with the correct solutions once we resolved the issue. For a few of my cases, it escallated all the way to the development team if it came to a question of design or why doesn't it work with their specific use case. There were many times were we would spend nights and weekends to solve customer issues. -
Systems Administrator / Release EngineerVeros Dec 2015 - Aug 2016Santa Ana, CaI decided to take on a more dev-ops centric role in the company by dedicating half of my time to the release management department as well as continuing my duties as the lead systems administrator.As a release engineer, I was responsible to work with large teams of developers, database administrators and key stakeholders to schedule, implement and deploy software patches. Upon build complications, I would work with the appropriate developer and the release manager to formulate appropriate solutions to make it work.As the systems administrator, I started taking more of a compliance role as well as my other previous duties. I was required to acquire systems evidence for government mandated audits such as FISMA. Also upon completion of annual penetration tests, I was to remediate any issues utilizing tools such as Nexpose and Metasploit on external systems. -
Systems AdministratorVeros Mar 2015 - Dec 2015Santa Ana, CaMy focus shifted to the off site data center. I was the primary person to be responsible to monitor and respond to issues with M1000e blade center, EqualLogic, 3PAR SAN and Brocade switches.One of my major projects included configuration and implementation of AirWatch MDM solution for company owned devices and to support BOYD.
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Implementations SpecialistWells Staffing - Subcontracted To Veros Real Estate Solutions And Veros Credit Dec 2013 - Mar 2015Santa Ana, CaThe primary role I had was to evaluate current business processes and see what can be done to improve inefficiencies. I've worked directly with department managers such as legal, insurance, repossessions, customer service and collections to streamline their work on Atlassian JIRA. All departments saw a spike in efficiency as their department ran paperless and most importantly, have accountability on who did what. With these successes, the company proceeded to hire dedicated business analysts and project managers to continue this process improvement campaign.Now that we have a team in place, I took on a support role for the team, building the system infrastructure that they required. I continued to sharpen my skills with Atlassian's JIRA and Confluence software, evaluating and deploying different add-on's that would further impact the company. During the second quarter, Veros Credit wanted to be a lot more agile and automated instead of manually dialing all of our customers. I joined a team responsible for deploying a large scale SIP system to be used by Shoretel and Aspect.In the third quarter, Veros Credit realized they are running out of space and are running a huge risk by running everything on our current infrastructure at the Santa Ana office. Currently, I am on the team responsible for building the new data center to ensure a 0% downtime for our employees and customers.
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Junior Systems AdministratorWells Staffing - Subcontracted To Veros Real Estate Solutions And Veros Credit Nov 2012 - Dec 2013Santa Ana, CaMy primary job role is to take on projects that improve infrastructure at the Santa Ana office and Irvine datacenter. Please see attached projects for more information.As a 2nd tier desktop support, I advised for 2 other desktop support personnel. I teach them how to obtain solutions and encourage them to take on additional projects to improve the company. Along with the desktop support technicians, I travel to remote branches to ensure that all employee needs are taken care of and appropriate growth measures are in place.I was also the liaison between Veros and its ISP carriers, mobile phone carriers, and copier systems. I was responsible for provisioning, inventorying and monitoring over 100 phone lines for Veros and their mobile phone carrier.
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It Desktop SupportWells Staffing - Subcontracted To Veros Real Estate Solutions And Veros Credit Sep 2011 - Oct 2012Santa Ana, CaI am responsible for maintaining daily operations of over 200 Windows XP, Windows 7 and Linux environment workstations. Also, I have configured and deployed various Dell and Cisco branded networking equipment to support corporate and branch office expansions.Upon emplopyee employment and termination, I follow a strict SOP guideline to create / modify their accounts in Active Directory, Exchange, Fax Services and other financial service programs.With the data size of Veros growing into the terabytes, I am also tasked with monitoring and maintaining critical information that was backed up on a daily basis. Also am responsible for working with Iron Mountain to ensure off site data rotation in a secure manner.
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It AssistantZymo Research Corp Mar 2010 - Sep 2011Irvine, CaManaging a small-growing into a medium scale network infrastructure consisting of Windows 2003 SBS, 2008, XP and 7 boxes. During this time, there were very limited options in obtaining bioinformatics services which the company had the know how, but did not have enough computing power to provide this service. I deployed an ESXi 4.1 cluster for them so they can maximize their potential of their HP servers. This is where I truly grew my vendor relationship skills as I had to work with many of them to fit our budget. -
It ContractorPrime America Logistics Sep 2008 - Jun 2011Support satellite offices and customers' homes as they have difficulties connecting to the business. Managed Cisco phones, Windows XP & 7 desktops. As new remote offices and warehouses were being stood up, I would consult on all ISP, structured cabling and other PC needs.
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Website Technical SupportE-Marketing Associates Sep 2008 - Aug 2009First taste at being primary systems administrator contact where I was responsible for a small business environment. Managed Windows 2003 / 2008 SBS and Exchange 2007 boxes in a Winows XP / Vista environment. Primary duty was to provide help desk support to customers experiencing e-mail difficulties. I've developed automated scripts that scans all of our websites, obtain the latest weblogs and uploaded to our analytics system for the SEO department. -
Technical Support211 Infoline 2007 - 2008First true experience in network administration at a 100+ employee call center. Provided help desk support to internal staff using Windows 98 and XP on a VMWare environment. Managed Plantronics headsets and telephone equipment. Frequently resolved support issues between AT&T and the company.
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Computer Accessory SalesFry'S Electronics Jul 2007 - Sep 2007Primary job duty was to stock inventory and help customers find the best product that suits their needs. On occasion, also stood in for computer furniture and desktop sales when translation services were necessary. -
Executive Administrative AssistantCal Poly Pomona Sep 2006 - Jun 2007Working for the graduate studies department, I was responsible for answering graduate student inquiries about the graduation process and help them submit their dissertations. Also created and processed marketing material for Cal Poly Pomona Graduate Studies advisor for distribution at graduate fairs. -
Data Entry ClerkPhysicians Associates Jun 2006 - Aug 2006File and organized confidential medical paperwork. Also entered data into a proprietary AS400 database to bring the company into a paperless environment.
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Assistant Manager, Formerly Line Cook And CashierVista Cafe May 2005 - May 2006First task every morning was to prepare all food and cooking utensils to OSHA standards by measuring temperature on every food product. I took customers orders on a POS system, cooked the food to their specifications and stocked store inventory. When new personnel came, I would be part of the training team to teach the new individual. During closing shift, I was to close out the cash register and made sure staff store food appropriately and clean the store top to bottom.
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Ocr Data EntryCal Poly Pomona Aug 2005 - Sep 2005Scan 20-30 pages at a time, making sure the school's database is picking up the data accurately. Upon accuracy check is verified, uploaded the data to the university's Oracle database.
Mike Hang Skills
Cisco Technologies
Active Directory
Windows Server
Vmware
Windows 7
Servers
Microsoft Exchange
Network Administration
Technical Support
Hardware
Networking
Help Desk Support
Linux
Security
Wireless Networking
Windows Xp
Dynamic Host Configuration Protocol
Local Area Network
Wide Area Network
Microsoft Products
Group Policy
Technical Systems
Learning Management Systems
Ldap
Switches
Cisco Routers
Server Administration
Virtualization
Troubleshooting
Workstations
Domain Name System
System Administration
Windows Server 2019
Vmware Vsphere
Vmware Esx
Vmware Infrastructure
Vmware Vcenter
Simple Mail Transfer Protocol
Powershell
Office 365
Office 365 Administration
Microsoft Sql Server
Microsoft Servers
Internet Information Services
Sql Server Reporting Services
Visual Studio
Sql
Mike Hang Education Details
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Information Systems Decision Science
Frequently Asked Questions about Mike Hang
What company does Mike Hang work for?
Mike Hang works for Tec-Refresh, Inc.
What is Mike Hang's role at the current company?
Mike Hang's current role is Information Systems Extraordinaire.
What is Mike Hang's email address?
Mike Hang's email address is mi****@****ton.edu
What is Mike Hang's direct phone number?
Mike Hang's direct phone number is (888) 891*****
What schools did Mike Hang attend?
Mike Hang attended California State University-Fullerton.
What skills is Mike Hang known for?
Mike Hang has skills like Cisco Technologies, Active Directory, Windows Server, Vmware, Windows 7, Servers, Microsoft Exchange, Network Administration, Technical Support, Hardware, Networking, Help Desk Support.
Who are Mike Hang's colleagues?
Mike Hang's colleagues are Joey Gabbay, Chloe Gonzales, Matthew Tammaro, Kris S., Jessica Giglio, Cory Holmes, Mike Tammaro.
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Mike Hang
Director Of Recruiting | Talent Acquisition | Account Manager | Business Development | Global PartnershipsAtlanta, Ga3yahoo.com, mbizglobal.net, lightspeedautomation.com -
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