• Promoted to transition the company from general aviation (single-engine, piston aircraft) to corporate (light, mid, super mid-sized jet aircraft• Corresponded with jet owners on a regular basis to discuss key issues pertaining to their aircraft and obtained approval for all expenditures• Audited all vendor invoices in advance of sending information to assist with the monthly operations cost reporting issued by the accounting department• Researched, interviewed and established relationships with select FAA-approved Part 135 operators to establish company network of preferred ARG/US and/or Wyvern-rated operating partners• Efficiently managed logistics with jet clients including producing/revising trip itineraries, catering, ground transportation, fuel and crew logistics • Identified and delivered significant cost savings for the company including introducing a new virtual phone system• Capitalized and leveraged vendor relationships and significant industry knowledge to negotiate and secure substantial savings for jet clients• Initiated corporate charity partnership with Corporate Angel Network• Designed and implemented a new website to reflect locations, programs and marketing messages. Personally learned the web software and consolidated all ongoing maintenance in-house

• Promoted to administer company operations in Canada and USA; responsible for oversight of eight American and four Canadian locations, 24 aircraft, and 200+ clients• Interviewed, hired and mentored new Operations Manager and Customer Service personnel to accommodate needs of a growing company• Conducted ongoing coaching and annual performance reviews to ensure staffs’ personal and professional objectives were being achieved• Forecasted operations costs, created annual budget and reported results to management on a monthly basis• Represented the company at trade shows (NBAA, Oshkosh and Sun ‘n Fun) and business meetings• Developed company FAA Part 91K operations manual and collaborated with FAA FSDO office (Reston, VA) for addition of Eclipse 500 jet aircraft• Spearheaded a Flight Operations Quality Assurance (FOQUA) trial program in partnership with Cirrus Design and the FAA resulting in improved flight safety for own clients and for future industry users• Researched and recommended new company locations to President/CEO OurPLANE Inc. that were implemented to expand the business

• Led a focus group of local pilots through presentation of proposed company launch and created group questionnaire to obtain feedback and validate company business plan. Analyzed data collected and adjusted business plan to maximize success prior to company launch• Prepared monthly operations reports for company management• Created operations budget and tracked monthly actuals against estimated costs. Researched and addressed variances and took corrective action • Collaborated with I.T. department to develop a proprietary online reservation system for clients’ use as well as a separate back end maintenance tracking system for internal company use, a first of its kind in general aviation• Researched and hired aircraft maintenance facilities to conduct scheduled and unscheduled (AOG) maintenance on company aircraft in both Canada and the USA• Developed and implemented a flight safety training and currency program for clients and company checkride examiners resulting in lower insurance premiums and improved overall flight safety• Interviewed, hired and supervised flight safety checkride examiners to fly with company clients• Conducted initial and recurrent aircraft checkrides for clients• Presented initial aircraft and avionics training courses to clients as part of the flight safety program• Inspected, accepted and delivered factory new aircraft to locations in Canada and the USA (various aircraft manufacturers)

Flight test examiner for Recreational Pilot Permits (RPP), Private Pilot Licenses (PPL), Commercial Pilot Licenses (CPL)

• Taught advanced flight instruction (instructor rating and multiengine/instrument training) receiving excellent feedback from students with above average industry pass/fail ratio• Administered private and commercial flight tests for Transport Canada

• Supervised, scheduled and mentored a staff of 14 flight instructors• Responsible for hiring and vetting of ground school and flight instructors• Administered private and commercial flight tests for Transport Canada• Liaised with Transport Canada for annual flight school base audits and ongoing compliance of regulations• Reported club flying activity and operations reports to the board of directors on a monthly basis• Administered initial and upgrade pilot licensing documentation to Transport Canada as an authorized person• Trained pilots through all phases of flight training (initial to advanced)• Taught private, commercial and instrument ground school in a classroom setting• Flew charter clients on the LFC charter certificate (Day/VFR, Cessna 182Skylane)