Mike Roberts Email & Phone Number

Melbourne, Fl, Us

Orlando, Florida, United States

• Managed $2.0 million Ship From Club (ecommerce) business for Electronics, Housewares and consumable goods. • Responsible for leading the site strategy and building product roadmap, as one of only forty locations within the company, and the only location in Central Florida. • Responsible for store sales, expenses, P&L, and KPIs • Developed and lead a new overall operational efficiencies program for the club and regions overnight replenishment process.• Ensure compliance to all company policies and maintaining high accountability standards within the team • Business analyst and process manager for the region and market. • Maintained all store inventory with precise accuracy and conducted reverse logistics to maintain a lean inventory• Oversee all store operations including but not limited to Loss prevention, Member service, Receiving, and Automotive. • Oversees all HR performance metrics including hiring, training, performance reviews, and succession planning.• Conducted daily and weekly Huddle and Management meetings to communicate sales, store compliments/concerns, tasks, and plan for upcoming events. • Oversee all perishable departments to ensure minimal shrink and salvage through proper ordering, production, quality, and proper staffing. • Created “Coffee Talk w/ Mike” at each location with team members and management to help with growth and overall club morale.• All operational standards are met including food, safety, and sanitation according to company audit standards.

• Merchandise manager responsible for merchandising the store, inventory control and optimizing product displays for maximum revenue. • Set club to all company planograms for organization and replenishment standards. • Processed shipments and maintained organized stocked shelves. • Delegated work to employees based on shift requirements, individual strengths and unique training. • Complete floor replenishment to guarantee availability and promote customer satisfaction.