Michael Gulley Email & Phone Number

Cleveland, Oh, Us

Pittsburgh, Pennsylvania, Us

Currently focused on the New Account Opening 2.0 project wherein I am working on Lightning Web Components, Apex classes, Flows, object/field/profile/permission set updates, and updates to Aura components.Pull Request reviews, debugging/triaging, release night support, user story creation as needed. Mentoring and onboarding newer developers. Creating/improving standards for bug reports, feature requests, user stories with the goal of clear and effective communication of the requirements to developers, testers, PO's, etc. Previously responsible for troubleshooting/debugging/remediation of core functionality of PNC’s Salesforce implementation. Development and Integration of Lightning Web Components into our shared Design Token system to encourage component reuse among dev crews.Awards:- Winner of the EDGE (PNC’s Salesforce implementation) Center of Excellence Award for Most Certifications earned in a year.- Nominated for the EDGE Center of Excellence MVP Award.- Nominated for the company-wide PNC Performance Award.

Pittsburgh, Pennsylvania, Us

Overseeing contractors, mentoring team members, task planning and estimation/assignment, interviewing prospective hires, release planning and documentation, running deployments, troubleshooting and remediating production issues/incidents, presenting upcoming changes to the appropriate review board, updating release pipelines as needed, serving as emergency contact for any issues related to the Universal Call Routing application.

Pittsburgh, Pennsylvania, Us

Overseeing contractors, mentoring team members, task planning and estimation/assignment, interviewing prospective hires, release planning and documentation, running deployments, troubleshooting and remediating production issues/incidents, presenting upcoming changes to the appropriate review board, updating release pipelines as needed, serving as emergency contact for any issues related to the Universal Call Routing application.

Pittsburgh, Pennsylvania, Us

Projects/Duties:Developing software for the bank's Contact Center Technology Group. One area of focus is a Windows Desktop Application - CATCH, which is used by nearly every Customer Support Representative in the company, and it's administrative web site. Creating formal requests for PNC to adopt new tools and technologies. Cross-training/knowledge-sharing between team members. Scripting database updates. Promoting code across lower environments. Developing unit and integration tests. Developing utilities in Java, C#, and Powershell. Creating documentation and release guides. Leading Dev team planning and estimation meetings as needed. Assigning and overseeing contractors as needed. Meeting with users and testers for troubleshooting sessions.2018's main project was to implement a new auto-dialing product from Noble Systems to replace the previous Avaya Dialer.In 2019, my main focus is working on an internal Java/Spring application which routes incoming calls to the correct agents. This application integrates with the Genesys platform. In addition to new feature creation and application maintenance, I am heavily involved in expanding our unit and integration test coverage, as well as enhancing and creating new web services (Java/Spring) to facilitate call routing validation and more. I also spearheaded the introduction of our team to Business Domain Driven Development utilizing Cucumber and created our first Cucumber test suite.Technologies:C#, .NET, WPF, XAML, SQL, Git, HTML, CSS, JavaScript, jQuery, Java, ASP.NET's Web API, Json.NET, Stateless, Silverlight, Prism, Node.JS, Spring Framework, HibernateMethodologies:MVVM, Responsive Web Design and Development, MVC, BDDD, TDD* Filled in as Lead Developer from November 2019 through March 2020.

Cleveland, Oh, Us

Responsibilities include:Generating sales and communicating with potential and current clients.Scheduling video shoots, providing price quotes and production timelines for services, billing and invoicing, accounting, purchasing, and staffing video shoots.Producing videos, 3D animations, and Motion Graphics for clients.Web Development.

Medina, Ohio, Us

Projects/Duties:AdvanceLocal SEO Dashboard Project:API Development for CRUD operations on app-specific Objects (Users, Markets, Clients, etc.). Integration of Third-party APIs into a cohesive data set (SEMrush, Teamwork, Google Analytics, Twilio). Serializing and Deserializing objects into JSON via the Jackson Mapper. Creating and relating backend data structures in dotCMS. Architecting and Developing the Password Reset Utility.SVN Summit Project:Developed OSGi dotCMS plugin to handle email functionality.PFW Project:Research and recommendations for Section 508 and WCAG compliance (accessibility standards). Creating/editing dotCMS structures, relationships, etc. Creating template pages and widgets.Will2Love Project:General bug fixes in front-end and back-end code, as well as dotCMS data structures, permissions, etc.Technologies: Java 8, Spring, dotCMS, Git, REST, JSON, Jackson Mapper, OSGI plugins, Apache Velocity, HTML, CSS, jQuery, JavaScriptTools:IntelliJ IDEA, GitHub, Jenkins, PuTTY, WinSCP, Postman, GitHub, Apache HTTP Server ("httpd"), VimMethodologies:Agile Software Development, Responsive Web Design and Development

Redwood City, California, Us

***Strongsville, OH office was shut down and all employees were laid off.Projects/Duties:Developing responsive landing pages, microsites, profile/subscription centers, and programmatically-generated personalized emails. Creating scripts that run via Marketing Cloud API's to automate the migration of customer data, utilities, and account setup to Sandbox accounts. Creating queries for segmenting customers. Creating technical documentation for both internal and client use. Documenting and running test cases and scenarios. Participating in API consultation calls to educate clients on Salesforce Marketing Cloud API’s.Tools:IntelliJ IDEA, Eclipse, PyCharm, Microsoft Visual Studio, Salesforce Marketing Cloud, Notepad++, Sublime Text, Wireshark, FileZilla FTP, Python IDLE, Microsoft Office, Google Apps, GitHub, SoapUITechnologies:HTML, CSS, JavaScript, jQuery, Java, Python, C#, Ruby, Bootstrap, SQL, Git, SOAP, REST, WSDL, Salesforce API's, Server-side JavaScript, JSON, Git, ASP.NET Web API, Json.NETMethodologies:Responsive Web Design and DevelopmentCertifications:Salesforce Certified Marketing Cloud Email SpecialistWorked on projects for clients including:Dollar Bank, JMS Smuckers, Sylvan Learning Centers, ThirtyOne, Victory Capital, Allied Solutions, Arhaus, Pentagon Federal Credit Union, Ohio Education Association, and more.

Valley City, Ohio, Us

Duties:Writing, maintaining, and debugging code for the company's consumer-facing e-Commerce websites and internally-developed Java applications. Creating documentation for changes, updates, fixes, issues, etc. Scheduling and coordinating change requests for application deployments. Responding to Service Desk tickets and addressing the issues/bugs/defects from the tickets. Some image/graphic creation and editing for web and print. Working and coordinating with remote third-party development teams to handle code changes, improvements, issues, fixes, etc. Participation in Agile ceremonies such as Standups, Demos, Retros, and Planning Meetings. Developing ATDD/Cucumber testing suite. Providing training to business users on applications. Providing time/effort level estimates for story and task cards. Researching tools, techniques, and learning resources and presenting them to teammates.Tools:IBM Rational Application Developer (RAD), Eclipse, IntelliJ IDEA, Cygwin, PuTTY, WinSCP, WinMerge, Adobe Creative Cloud, Notepad++, Sublime Text, VMWare Workstation, Confluence, Trello, VersionOne, Clarity, IBM WebSphere Commerce, Oracle SQL Developer, DB Visualizer, JenkinsTechnologies:HTML, CSS, JavaScript, jQuery, Cucumber, Java, SVN, CVS, Git, Ruby, Bootstrap, SQL, Selenium WebDriverMethodologies:Agile Software Development, Responsive Web Design and Development, Acceptance Test-Driven Development (ATDD).

Louisville, Ky, Us

Hands-on software developer apprenticeship/bootcamp (725+ hours of coding over 12 weeks) with full-stack experience including:Java Language Fundamentals – variable declaration, looping constructs, conditional statements, class modeling, exception handling, unit testing, debugging techniques, and n-tier application structure.Web Development Fundamentals – Spring MVC, HTML5, CSS, Javascript, and jQuery.MySQL – SQL Query writing, table creation, Spring JDBC, Hibernate.Project Management Fundamentals – wire-framing, user stories, work estimation, and Agile methodologies/iterative development.

Temple City, Ca - California, Us

Responsibilities include:Testing pre-release and release candidate versions of Zaxwerks' ProAnimator and 3D Flag software.Compiling feedback concerning my impressions of the software as well creating bug reports. These were then communicated back to the owner and lead developer.

Temple City, Ca - California, Us

Showcased my demo reel of content created with the Zaxwerks family of 3D modeling and animation software at their booth at the 2013 National Association of Broadcasters convention in Las Vegas, NV.Interacted with conference attendees, addressing the merits of Zaxwerks software with the goal of producing new sales, as well as demonstrating to current customers methods to increase the quality and value of their own work.

Temple City, Ca - California, Us

Showcased my demo reel of content created with the Zaxwerks family of 3D modeling and animation software at their booth at the 2012 National Association of Broadcasters convention in Las Vegas, NV.Interacted with conference attendees, addressing the merits of Zaxwerks software with the goal of producing new sales, as well as demonstrating to current customers methods to increase the quality and value of their own work.

Responsibilities included:Assisting in Android App User Interface Design and App Development using Java and Android Studio.Assisting in multi-platform game development using C# and Unity.Setup and management/upkeep of company's Google AdWords, Google Analytics, YouTube, Google and Bing Webmaster Tools, and Social Media accounts.Assisted in the design, development, QA testing, copy writing, and Search Engine Optimization of company websites and applications.Writing website copy.Researching and recommending new products, techniques, and technologies.Continued performance of all duties and responsibilities pertaining to the CG Generalist position (described below in Work Experience section).

Responsibilities included:Preparing all 3D assets for rendering; packaging rendered assets for programmer.Animating 2D and 3D art assets, color correcting 2D and 3D art assets, creating visual effects, and compositing all elements into cohesive visual compositions.Rigging characters for animation.Character Animation.3D text modeling.Environment Layout/Level Design/Game Board Graphic Design.Designing User Interface assets and company logo.Editing videos for internal and external company use (progress recaps, marketing, promotional, etc.)Voice-overs including characters and system notification messaging.

Animatics, previsualization, video editing, storyboarding, and 3D animation for the fan-made King's Quest sequel: "The Silver Lining: Episode 5."

Cleveland, Ohio, Us

Responsibilities included:Acting as lead artist for all 2D and 3D animations, including in-arena jumbotron, LED/fascia boards, broadcast/cable and web.Creating Motion Graphics content and marketing campaign messaging for the Cleveland Cavaliers, Lake Erie Monsters, Cleveland Gladiators, and other events at Quicken Loans Arena as needed.Streamlining marketing messaging to increase impact and thereby incite the target audience to appropriate action. Providing and conducting training on all 2D and 3D graphics and animation programs.Overseeing the upkeep and upgrade of post-production hardware and software.Video editing, camera operation, lighting, studio setup, and game night graphics and animation playback.

Bachelor Of Science In Communications, Telecommunications: Video Production

Bachelor Of Arts, Major 1: Anthropology, Major 2: French

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French Language, Culture, And Literature

French Language, Culture, And Literature

French Language, Literature And Culture Of The West Antilles

High School Diploma (College Prep And Vocational Prep Programs), Media Communications

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