Mike Kirby Email and Phone Number
Mike Kirby work email
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Mike Kirby personal email
I am a fan of large, transformative projects (remediation, acquisition integration, and/or new capability) and helping people grow and adapt to change.Most of my career has been centered around developing and managing software testing teams. But throughout each engagement I’ve worn many hats. A steady constant has been that of program management, overseeing the fulfillment of larger organizational goals. Below are just a handful of the transformative efforts I’ve successfully led with the support of great teams and partners.I recently led bank technology separation/merger integration preparedness and validation across all enterprise business lines, managing a direct and matrixed staff of 250+ personnel.
Wells Fargo
View- Website:
- wellsfargo.com
- Employees:
- 246787
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Lead Business Execution ConsultantWells Fargo Oct 2024 - PresentChandler, Arizona, United StatesLeading business and operations testing for Contact Center as a Service Transformation
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Director – Product Delivery & Integration Lead, Bank MergerU.S. Bank Dec 2022 - Sep 2023Tempe, Arizona, United StatesCustomer and Systems Conversion - MUFG Union Bank to U.S. Bank Transition: Led team of analysts to partner with U.S. Bank and establish integration requirements for Union Bank systems in preparation for customer conversion events.Program-managed business engagement and user acceptance testing (UAT) for Union Bank system changes in support of conversion to U.S. Bank systems, ensuring consistency, on-time delivery, and transparent reporting across many teams.Successfully led cross-functional team to complete a complex image migration between banks, reducing project delivery time by 25% and enabling all business lines to readily resolve issues and maintain reporting compliance for newly migrated customers. -
Director – Product Delivery & Integration Lead, Bank MergerMufg Union Bank, N.A. Oct 2021 - Nov 2022Tempe, Arizona, United StatesBank Separation and MUFG Customer Migration - MUFG to U.S. Bank TransitionLed UAT and post-production validation efforts for system and data separation in preparation for Legal Day 1 transition of Union Bank to U.S. Bank - Scope included but was not limited to 100+ systems, 170 risk & regulatory reports, 250 business partners representing 38 business linesCoordinated RFI fulfillment for Union Bank Transaction Banking and Commercial Ops business lines to securely answer requests from acquiring bank (U.S. Bank) -
Director – Product Delivery & Integration Lead, Core Banking TransformationMufg Union Bank, N.A. May 2021 - Oct 2021Tempe, Arizona, United StatesManaged business acceptance testing for Core Banking Transformation from legacy mainframe deposits solution to vendor (FIS) solution.
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Quality Engineering Manager, Enterprise Contact TechnologyWells Fargo Oct 2012 - Oct 2020Chandler, Arizona, United StatesSenior manager accountable for Enterprise Contact Center Technology software quality assurance. Led large global staff (150+) in transformation toward automated solutions, agile methodology, and developer skill sets.Business solutions supported included Intelligent call/chat routing, chat and interactive voice response (IVR) self-service, customer/call center agent analytics, fraud detection, banker CRM and transactional systems. Very large and diverse products and services offering in systems spanning all lines of business across the bank.Technology stacks and infrastructure also very diverse with many tiers, including but not limited to in-house built Java and .NET applications, niche vendor applications, on-premise, cloud, and vendor hosted infrastructure.
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Quality Assurance Technology Manager, Enterprise Risk Management TechnologyWells Fargo Aug 2006 - Sep 2012Chandler, Arizona, United StatesAccountable for Enterprise Risk Technology software quality assurance.Established, continuously built, and refined first dedicated testing team for risk technology portfolio, implementing automation and performance testing and building offshore team.Business solutions supported all Enterprise Lines of Business and provided tools for the following risk management disciplines: Operational Risk, Regulatory Compliance, Financial Crimes Management, Customer Due Diligence, Access Management, Corporate Audit, Employee Fraud/Surveillance
Mike Kirby Skills
Mike Kirby Education Details
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Albright CollegeEngineering Physics/Applied Physics
Frequently Asked Questions about Mike Kirby
What company does Mike Kirby work for?
Mike Kirby works for Wells Fargo
What is Mike Kirby's role at the current company?
Mike Kirby's current role is Technology Leader | IT Transformations | Results-Driven | Team Empowerment | Financial Services | Contact Center Technology | Risk Technology | Program Management | PMP.
What is Mike Kirby's email address?
Mike Kirby's email address is mi****@****ank.com
What schools did Mike Kirby attend?
Mike Kirby attended Albright College.
What skills is Mike Kirby known for?
Mike Kirby has skills like Test Automation, Sdlc, Business Analysis, Agile Methodologies, Vendor Management, Team Management, Team Leadership, Devops, User Acceptance Testing, Enterprise Architecture, Global Delivery, Business Intelligence.
Who are Mike Kirby's colleagues?
Mike Kirby's colleagues are Yash Agarwal, Hemanth Gowda M, Vishal Deva, Deitra Bailey, Alex Shipp, Eddy H. Rojas, Chris Marshall.
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Mike Kirby
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