Store Operations-Oversee all operational aspects of store operations-Oversee store compliance with policies as defined by company SOPs-Ensure merchandising project timelines and standards are met-Ensure execution of daily/weekly/monthly tasks -Direct and manage inventory and shrink programs -Create schedule for entire store, complete and review timecard entries and review exceptions as needed, ensure store is staffed appropriately according to business demands, labour models and store labour budget, approve and review by-weekly payroll. Leadership-Recruit, train & develop associates, on-boarding new associates-Conduct, direct, and implement training programs-Perform floor leadership duties as needed to increase engagement, customer experience, and revenue opportunities-Provide clear and concise communication to store employeesStore Revenue/Profitability -Analyze P&L to identify trends & opportunities on all revenues and store operating expenses -Monitor all cost controls for the store and develop and implement corrective actions as needed-Conduct and participate in Business Reviews-Drive financial outcomes for the store

Store Revenue/Profitability -Monitor performance to budget on revenue (sales, gross margin, and services)-Conduct and participate in Business Reviews-Manage inventory levels based on business trends-Floor managementLeadership-Implement company training programs & follow up on employee completion-Coach and direct employees on selling techniques -Provide employees with ongoing training opportunities to improve product, services, market knowledge and selling technique(s)-Communicate company strategy, direction, and news to employeesCustomer Experience -Monitor customer experience with tools available and review for opportunities -Coach and direct employees in customer service skills and company values

Merchandising-Ensure merchandising project timelines and standards are met-Ensure execution of daily/weekly/monthly tasks -Direct and manage inventory and shrink programs -Monitor stock counts, full counts, variance reconciliation, product replenishment, and incoming/outgoing transfers for inventory integrity Leadership-Conduct, direct, and implement training programs-Perform floor leadership duties as needed to increase engagement, customer experience, and revenue opportunities-Provide clear and concise communication to store employees

-Enter all new hire/re-hire applications and updated applicant statues in the H.R.I.S. database-Prepare applicant files for selection and interviews -Preparation of job offers-Participate in interviews-Data entry -Maintained seasonal employee files -Process employment changes including status changes and terminations