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@skyen.com
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3 phones found area 503
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LinkedIn matched
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Mikel Jenson is listed as System Administrator and Manager at Skyen., a company with 7 employees, based in Portland, Oregon Metropolitan Area, United States. AeroLeads shows a work email signal at skyen.com, phone signal with area code 503, and a matched LinkedIn profile for Mikel Jenson.
Mikel Jenson previously worked as Student at Portland Community College and Technical Support Manager at Securus Payments. Mikel Jenson holds Associate Of Applied Science, Computer Information Systems, 3.95 Gpa from Portland Community College.
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AeroLeads found 1 current-domain work email signal for Mikel Jenson. Compare company email patterns before reaching out.
I work directly with clients and distribution to ensure that users have the hardware they need and make sureit keeps working into the future. With more than 14 years of experience in the Information Technology and Customer Service industry I strive to help the client not only get back to work as quickly as possible but also increase the clients understanding of their issues.I work every day to ensure that every client gets the best support in the industry while helping them to save money along the way. I assist businesses with network administration and system administration needs.Outside of the office I'm always looking for something new to learn and find a way to apply that to the business.
Listed skills include Technical Support, Networking, Customer Retention, Problem Solving, and 45 others.
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A career timeline built from the work history available for this profile.
Portland, Oregon
- Perform remote and onsite support of 30+ client businesses and 600+ individual workstations and servers- Perform general support of Operating systems for workstations running Windows 7, 8, 10, Mac OS, Linux- Maintain 50+ Servers including Microsoft Windows Server 2008, 2011, 2012, 2016, 2019- Utilize remote management services to aid in IT support.
Portland, Oregon Area
- 3.95 GPA- President's List- Covering network support, network security, VMWare, and cloud computing usage for Windows Server and Unix Operating Systems- Training in active directory- Setup virtualization of Windows Server as well as Windows clients- Studying TCP/IP hierarchy- JavaScript- Management- System Design
Portland, Oregon Area
- Managed team of 10- Programmed and setup 10-50 point of sale systems/day- Support customers from all 50 states- Train new employees 20 to 50yr- Presented new ideas to increase efficiency in customer service- Tracked issues with notes via computer issue tracking system- Used in house customer relationship management software for customer history- input.
Portland, Oregon Area
- Handled 48+ calls from customers per day- Held 95%+ customer satisfaction for 3+ years- Diagnosed and resolved escalated complex technical issues- Top 90th percentile out of 400+ employees- Consistent top ranking performance resulted in early selection for senior level advisor with management responsibilities such as mentorship and coaching of fellow.
Salem, Oregon
- Met all deadlines set by chase bank changeover- On-site customer service lead for computer and printer equipment installation- Supervised the handling of technical installations of hardware including both printers and desktop PCs- Performed basic printer configuration and troubleshooting- Drove to on site locations to assist in removing old computer.
Salem, Oregon Area
- Support of 100+ individual systems in addition to 5 labs with 30+ systems in each- Desk side computer issue diagnostics, troubleshooting and component replacement- Handled 15+ issues per day in person- Utilized Symantec Ghost to create and deploy hard drive image to 100+ machines- Handled troubleshooting of enterprise scale network LAN, WAN, and.
Other employees you can reach at skyen.com. View company contacts for 7 employees →
Andrew Chen
Colleague at Skyen.San Francisco, California, United States, United States
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Stanislav Kalashnikov
Colleague at Skyen.Podgorica, Montenegro, Montenegro
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CC
Christopher Conley
Colleague at Skyen.San Francisco, California, United States, United States
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Glenn Johnson
Colleague at Skyen.San Francisco Bay Area, United States
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Activities and Societies: President's List, Phi Theta Kappa Honor Society
Activities and Societies: President's List, Phi Theta Kappa Honor Society
Activities and Societies: Lettered in Theater Arts
Quick answers generated from the profile data available on this page.
Mikel Jenson works for Skyen..
Mikel Jenson is listed as System Administrator and Manager at Skyen..
AeroLeads has found 1 work email signal at @skyen.com for Mikel Jenson at Skyen..
AeroLeads has found 3 phone signal(s) with area code 503 for Mikel Jenson at Skyen..
Mikel Jenson is based in Portland, Oregon Metropolitan Area, United States while working with Skyen..
Mikel Jenson has worked for Skyen., Portland Community College, Securus Payments, Xerox, and Insight Global.
Mikel Jenson's colleagues at Skyen. include Andrew Chen, Stanislav Kalashnikov, Christopher Conley, and Glenn Johnson.
You can use AeroLeads to view verified contact signals for Mikel Jenson at Skyen., including work email, phone, and LinkedIn data when available.
Mikel Jenson holds Associate Of Applied Science, Computer Information Systems, 3.95 Gpa from Portland Community College.
Mikel Jenson is listed with skills including Technical Support, Networking, Customer Retention, Problem Solving, Customer Service, Team Building, Soft Skills, and Microsoft Windows Support.
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