Responsible for the ongoing documentation of Moovila and Smart Construction Field. Documentation includes how-to videos, support articles, and the management of Guide sites for both products.

Responsible for project management across 150+ active projects--ensuring on-time and on-budget delivery. Drove project risk assessment and forecasting. Managed workflow from initiation to completion for $10M in billable work annually. Partnered with development team to track KPIs and provide insights into agency resourcing via a custom visualization tool. Planned and executed on-brand agency events.•Cross-collaborated with all departments to set team goals, build employee morale and boost engagement.•Orchestrated talent allocation, developed standard operating procedures and streamlined processes, resulting in agency’s ability to scale year over year with minimal growing pains and an increased accuracy in project planning.•Initiated the project management division at LRXD and developed full processes during the agency transition leading to dramatic increases in utilization and on-time delivery of creative results.•Led the full transition of agency project and budget management software from four systems into one, supporting all agency staff in adopting new technology through ongoing training and hands-on coaching.•Conceived, planned and implemented company events, trainings, team building activities and retreats.•Created and delivered weekly forecasts and risk assessment reports to monitor resourcing, utilization and project health.

Managed upwards of ten clients and 20 projects (and their many deadlines + budgets) at any given time, ranging from brand discovery to packaging design to web development.•Briefed and guided design, copy creation and development to ensure alignment with strategy, brand standards and client direction.•Developed and executed marketing plans--from goals to tactics utilizing strong project management skills.•Heavily involved in website creation process through UX, QA and final deployment.•Responsible for training and day-to-day management of Account Manager role.

Client-facing project manager, software trainer and deployment expert responsible for the success of new eThority implementations.

Researched all aspects of new vertical markets and developed cohesive marketing and PR strategies to launch new products. Executed said strategies by working with creative, technical and legal teams to create comprehensive collateral and content-rich websites for each brand. Created and produced marketing videos for eThority brands--developed storyboards, scripts and content.

Generated vertical marketing campaigns from concept to completion. Led eThority’s website redesign and actively monitored competitors to inform product/brand direction.