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Mike Llerena Email & Phone Number
Technical Customer Care
at
HHAeXchange
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Customer Care
Location
Miami, Florida, United States
Company size
Who is Mike Llerena? Overview
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Quick answer
Mike Llerena is listed as Technical Customer Care at HHAeXchange, a company with 1071 employees, based in Miami, Florida, United States. AeroLeads shows a matched LinkedIn profile for Mike Llerena.
Mike Llerena previously worked as Technical Customer Care 1 at Hhaexchange and Maintenance Engineer at Kw Property Management And Consulting. Mike Llerena holds Associate'S Degree, Business Administration And Management, General from Miami Dade College.
Company email context
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HHAeXchange
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Profile bio
About Mike Llerena
Greetings! I'm a self-taught tech enthusiast with a wealth of experience in support and troubleshooting, specializing in a variety of software and hardware systems. My expertise covers network administration, system setup, software configuration, and efficient issue resolution. Over the years, I've honed my communication and problem-solving skills through delivering top-notch technical support.As a perpetual learner, I remain abreast of the latest tech advancements, always ready to adapt to new systems and eager to further enhance my skills. If you're in search of a tech support specialist with a proven track record, let's connect! I'm enthusiastic about contributing to your innovative team.
Current workplace
Mike Llerena's current company
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Hhaexchange
6 roles
Mike Llerena work experience
A career timeline built from the work history available for this profile.
Technical Customer Care 1
CurrentSuccessfully maintained an exceptional 90%+ customer satisfaction rate as a Technical Customer Care Representative, demonstrating a consistent record of excellence. Effectively addressed and resolved various customer inquiries and technical issues, ensuring a flawless user experience for home healthcare agencies (HHAs) utilizing the software, with a 100%.
Oct 2023 - Present
Maintenance Engineer
As a Maintenance Engineer, I successfully applied advanced troubleshooting skills to analyze 25 mechanical equipment and machines on the Microsoft platform weekly, resulting in an outstanding 20% reduction in overall equipment downtime. By implementing a streamlined ticket system, I elevated communication with 5-10 contractors and inspectors, leading to an.
Mar 2022 - Sep 2023
Customer Service Team Lead
In my role as a Member Services Team Lead, I successfully managed over 100 members' requests, optimizing team efficiency and reducing member hold time by 10% through meticulous organization and documentation of solutions. Pioneering a plan, I implemented automated daily updates during morning briefings, achieving a significant 20% reduction in workstation.
Nov 2019 - Jan 2022
Help Desk Technician I
In my capacity as a Help Desk Technician 1, I orchestrated the daily relocation of 5-10 workstations, demonstrating effective teamwork with a group of 3 technicians. Providing technical support to over 100 end users, I successfully resolved 70% of total issues related to computer systems, hardware, and/or software through adept troubleshooting. Achieving.
May 2017 - Nov 2019
Data Entry Analyst
n my role as a Data Entry Analyst, I played a key role in processing, organizing, and analyzing medical data in Excel and Access, contributing to the successful completion of a comprehensive database. I entered 100 documents into the network data system at an average speed of 70 WPM, achieving a commendable accuracy rate of 98%. To enhance efficiency, I.
Jan 2016 - Apr 2017
Team & coworkers
Colleagues at HHAeXchange
Other employees you can reach at hhaexchange.com. View company contacts for 1071 employees →
AP
Alejandro Pardo
Colleague at Hhaexchange
Palm Bay, Florida, United States, United States
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SG
Sandy Gj
Colleague at Hhaexchange
Sacramento, California, United States, United States
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TB
Toni Brown
Colleague at Hhaexchange
Philadelphia, Pennsylvania, United States, United States
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RT
Robert Tolic
Colleague at Hhaexchange
Zagreb, Zagreb, Croatia, Croatia
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MG
Marcos Gutierrez
Colleague at Hhaexchange
Brooklyn, New York, United States, United States
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DM
Desmond Martinez
Colleague at Hhaexchange
Brooklyn, New York, United States, United States
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AK
Allan Ketter
Colleague at Hhaexchange
Minneapolis, Minnesota, United States, United States
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RR
Rosas Romero Eugenio
Colleague at Hhaexchange
Tlalpan, Mexico City, Mexico, Mexico
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KL
Kristy Lavoie
Colleague at Hhaexchange
Woburn, Massachusetts, United States, United States
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CR
Cristina Rodriguez
Colleague at Hhaexchange
Miami, Florida, United States, United States
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Alejandro Pardo
Colleague at Hhaexchange
Palm Bay, Florida, United States, United States
View →
SG
Sandy Gj
Colleague at Hhaexchange
Sacramento, California, United States, United States
View →
TB
Toni Brown
Colleague at Hhaexchange
Philadelphia, Pennsylvania, United States, United States
View →
RT
Robert Tolic
Colleague at Hhaexchange
Zagreb, Zagreb, Croatia, Croatia
View →
MG
Marcos Gutierrez
Colleague at Hhaexchange
Brooklyn, New York, United States, United States
View →
DM
Desmond Martinez
Colleague at Hhaexchange
Brooklyn, New York, United States, United States
View →
AK
Allan Ketter
Colleague at Hhaexchange
Minneapolis, Minnesota, United States, United States
View →
RR
Rosas Romero Eugenio
Colleague at Hhaexchange
Tlalpan, Mexico City, Mexico, Mexico
View →
KL
Kristy Lavoie
Colleague at Hhaexchange
Woburn, Massachusetts, United States, United States
View →
CR
Cristina Rodriguez
Colleague at Hhaexchange
Miami, Florida, United States, United States
View →
1 education record
Mike Llerena education
FAQ
Frequently asked questions about Mike Llerena
Quick answers generated from the profile data available on this page.
What company does Mike Llerena work for?
Mike Llerena works for HHAeXchange.
What is Mike Llerena's role at HHAeXchange?
Mike Llerena is listed as Technical Customer Care at HHAeXchange.
Where is Mike Llerena based?
Mike Llerena is based in Miami, Florida, United States while working with HHAeXchange.
What companies has Mike Llerena worked for?
Mike Llerena has worked for Hhaexchange, Kw Property Management And Consulting, Healthsun Health Plans, and Miami Cancer Institute.
Who are Mike Llerena's colleagues at HHAeXchange?
Mike Llerena's colleagues at HHAeXchange include Alejandro Pardo, Sandy Gj, Toni Brown, Robert Tolic, and Marcos Gutierrez.
How can I contact Mike Llerena?
You can use AeroLeads to view verified contact signals for Mike Llerena at HHAeXchange, including work email, phone, and LinkedIn data when available.
What schools did Mike Llerena attend?
Mike Llerena holds Associate'S Degree, Business Administration And Management, General from Miami Dade College.
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