Mike Ma Email & Phone Number
@kroll.ca
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Who is Mike Ma? Overview
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Mike Ma is listed as Senior Systems Analyst at CareRx Corporation, a company with 323 employees, based in Mississauga, Ontario, Canada. AeroLeads shows a work email signal at kroll.ca and a matched LinkedIn profile for Mike Ma.
Mike Ma previously worked as Senior Platform Analyst at Loblaw Companies Limited and Technology Specialist at Telus Health. Mike Ma holds Bachelor'S Degree, Applied Computing In Distributed And Telecommunications Systems, Computer Science from University Of Guelph.
Email format at CareRx Corporation
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AeroLeads found 1 current-domain work email signal for Mike Ma. Compare company email patterns before reaching out.
About Mike Ma
Mike Ma is a Senior Systems Analyst at CareRx Corporation. He possess expertise in troubleshooting, computer hardware, telecommunications, technical support, windows and 10 more skills. He is proficient in English and Vietnamese.
Listed skills include Troubleshooting, Computer Hardware, Telecommunications, Technical Support, and 11 others.
Mike Ma's current company
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Mike Ma work experience
A career timeline built from the work history available for this profile.
Senior Platform Analyst
» Collaborate with our support vendors, to assist and support the development of various Pharmacy related support initiatives» Maintain an awareness of day-to-day incident volumes and trends impacting pharmacies across Canada» Lead and drive root cause analysis investigations (RCA) related to Major Incidents and determine corrective actions to prevent.
Technology Specialist
» Technical consultant in meetings with vendors» Remotely converting customer’s software to our in-house software» Assisting with setting up and configuring new modules » Helping 3rd party vendor setup and configure new pharmacies remotely» Creating and updating processes and procedure documentation for our teams
Team Manager, Customer Service
» Manage the Customer Experience team consisting of hardware and software team members» Monitor phone queues to ensure quick service times and advise on call duration guidelines» Audit internal tickets of team members» Ensure proper processes are followed for calls with customers» Attend departmental meetings and make recommendations to improve help desk.
Deployment Specialist
- Assists various pharmacies with hardware related issues over the phone
- Setup both hardware and software for brand new stores opening all over Canada
- Responsible for the on-site conversion of competitor’s software to our company software
- Create documentation on different processes used by our help desk
Sales Representative
- Helped plan and select computer components for existing and new systems
- Cataloged and did inventory for new shipments along with quality control
- Ensured that product pricing and specifications were error-free
- Provided support in person and over the phone
Colleagues at CareRx Corporation
Other employees you can reach at carerx.ca. View company contacts for 323 employees →
Anjali Prajapati
Colleague at Carerx Corporation
Edmonton, Alberta, Canada, Canada
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KF
Kedir Ferej
Colleague at Carerx Corporation
Edmonton, Alberta, Canada, Canada
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Halyna Yarmolenko
Colleague at Carerx Corporation
Vancouver, British Columbia, Canada, Canada
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Mandi Schiemann, Rpht
Colleague at Carerx Corporation
New Westminster, British Columbia, Canada, Canada
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MT
Megan Tanner
Colleague at Carerx Corporation
Slave Lake, Alberta, Canada, Canada
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KA
Kanica Arora
Colleague at Carerx Corporation
Toronto, Ontario, Canada, Canada
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RT
Ross Talabis
Colleague at Carerx Corporation
Hamilton, Ontario, Canada, Canada
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MI
Mohamed Ibrahim
Colleague at Carerx Corporation
Burlington, Ontario, Canada, Canada
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HP
Hetvi Patel
Colleague at Carerx Corporation
Canada, Canada
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HM
Heather Majeau
Colleague at Carerx Corporation
Greater Edmonton Metropolitan Area, Canada
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Mike Ma education
Bachelor'S Degree, Applied Computing In Distributed And Telecommunications Systems, Computer Science
Diploma, Wireless And Telecommunications Technology
Frequently asked questions about Mike Ma
Quick answers generated from the profile data available on this page.
What company does Mike Ma work for?
Mike Ma works for CareRx Corporation.
What is Mike Ma's role at CareRx Corporation?
Mike Ma is listed as Senior Systems Analyst at CareRx Corporation.
What is Mike Ma's email address?
AeroLeads has found 1 work email signal at @kroll.ca for Mike Ma at CareRx Corporation.
Where is Mike Ma based?
Mike Ma is based in Mississauga, Ontario, Canada while working with CareRx Corporation.
What companies has Mike Ma worked for?
Mike Ma has worked for Carerx Corporation, Loblaw Companies Limited, Telus Health, Kroll Computer Systems, and Canada Computers.
Who are Mike Ma's colleagues at CareRx Corporation?
Mike Ma's colleagues at CareRx Corporation include Anjali Prajapati, Kedir Ferej, Halyna Yarmolenko, Mandi Schiemann, Rpht, and Megan Tanner.
How can I contact Mike Ma?
You can use AeroLeads to view verified contact signals for Mike Ma at CareRx Corporation, including work email, phone, and LinkedIn data when available.
What schools did Mike Ma attend?
Mike Ma holds Bachelor'S Degree, Applied Computing In Distributed And Telecommunications Systems, Computer Science from University Of Guelph.
What skills is Mike Ma known for?
Mike Ma is listed with skills including Troubleshooting, Computer Hardware, Telecommunications, Technical Support, Windows, Software Installation, Easily Adaptable, and Teamwork.
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