Project ManagerResponsible for managing the collection, implementation, and documentation of new facilities for our client base. Ensuring accuracy and timely delivery of product to the client. Resolving issues and complex obstacles with high success for internal and external customers. Identifying and suggesting practices that are beneficial in the delivery of the product.• Analyzing user interface of software program to suggest modifications for ease of use.• Develop processes to maximize time by reducing steps to complete tasks.• Play a significant role in securing additional contracts by actively participating in presentations.

Responsible for obtaining, verifying, packaging, and submission of various submittals from subcontractors to the owner/A&E for approval. Responsible for tracking and logging submittal data, Creating contact sheets, RFI, PO's and support of the Project Managers. Responsible for Close Outs.

Joined this new Ryder account upon start up to provide timely support and oversight of loads managing a carrier base of up to 8 locally contracted carriers and up to 50+ loads daily. I am the primary transportation contact for all of Devon Energy’s pipe yards and petroleum sites in North Texas. I work with the internal and external customer to cover logistics needs from ensuring materials are available, to order processing and timely delivery. I am responsible for overall account growth by effectively building strong carrier and customer relationships. • Created an order management process in my area for this new account and trained new team members on use of internal systems, customer requirements and job specific tasks.• Maximize savings for the customer utilizing dedicated fleets and “Prime” contracted carriers.• Provide account cost savings by gaining a strong working knowledge of customer's supply chain, requirements, and new initiatives by sourcing local equipment tailored to the job.• Achieved and maintain a highly favorable service perception from customers and never had a production rig shut down due to mastered load recovery skills.• Practice proactive issue resolution and use innovative solutions to adapt to rapidly changing environments.• Play an important role to the overall success of the company and the new account by controlling the quality and output of service in (BU) Business Unit.

Shipment Management Coordinator (SMC) – Hewlett Packard, Dr. Pepper, and Pella accounts, 2008 – 2012Responsible for resolution of complex issues with regards to customer orders, cancellations, processing and shipping. Daily interaction with internal and external customers providing accurate and detailed information in time sensitive situations.• Generated cost savings for company and client through successful negotiation of prices and rates with carriers.• Never shut down production for any client due to late delivery or service failure.Provided real time status updates via shared database and phone calls to key account personnel to prevent cost increases.

Loss Prevention LeadResponsible for the prevention of loss/shrinkage by detailed examination of multiple daily reports. Use of physical and camera surveillance to detect, apprehend, and process external and internal theft.• Led the team with the most theft detections and apprehensions by an individual to date.• Daily supervision and management of up to six Loss Prevention Agents.• Tracked and received incoming black powder explosive material and controlled firearm and black powder inventory.• Reviewed logs, transfer documentation, returns for accuracy and reviewed ATF form 4473 for accuracy and/or signs of misrepresentation

Human Services Specialist III, 1998 – 2005Used and interpreted the Federal guidelines, regulations, policies, and procedures in order to determine applicant eligibility for disaster assistance. Processed complex multifaceted cases for appropriate types of disaster assistance and other non-governmental referrals. • A top producer in processing applications out of 45 peer specialists.• Able to handle delicate conversations with disaster applicants to discuss eligibility status. • Used multi-tasking abilities to maintain daily interaction with various non-governmental agencies, municipal, state, and governmental support entities.• Offered feedback to Supervisors, Managers, Peer Staff, Training Department, and Personnel Department to improve quality and delivery of disaster related services.