Mike Maxwell Email & Phone Number

Las Vegas, NV, US

Las Vegas, Nevada, United States

Providing clients with product development, process and technical infrastructure consulting services. Examples:Delivered comprehensive documentation and training regimen for Customer Service team. Resolved multiple process challenges and developed strategic vision for the future.Developed mobile application product requirements for stealth startup.

St Louis, Missouri, United States

Provided multiple areas of expertise including product ownership and business architecture. Obtained SAFe 5 PO/PM certification (agile methodology) and certified in Daugherty Rapid Process Mapping methodology.ROLE: Product Manager (Walgreens Pharmacy) – Managed multiple features of Walgreens’ prescription fulfillment application in a major platform.

Las Vegas Metropolitan Area

I supervised a diverse team of IT professionals. Our Level 2 Support team handled priority issues for an array of applications, coordinating the response with product teams, network, database and other groups. This team actively works to modernize and make our alerting and monitoring systems more efficient and effective. As the ServiceNow product owner at.

Las Vegas, Nevada Area

As a member of the Business Architecture team, I served as a technical consultant to the hospitality, marketing, gaming and other departments at Caesars. Generally we provided tactical context and techncology guidance for proposed projects, and we worked with Business Relationship Management team to evaluate projects for feasibility and compliance with our.

USA

• As a consultant I contributed to my client's progress. My contributions ranged from minor tweaks to sales funnel clickthrough rates to fundamental leaps forward in an organization's technological capabilities. In all.
• General technology, operations and change-management consulting.
• Website development and search engine optimization.
• Online advertising, blog marketing, social network marketing and campaign management.

Las Vegas, NV

• At Intrinsic I supported our relationship with the Cleveland Clinic and the Keep Memory Alive Event Center. My role was to manage all audio/visual needs in the event center, providing excellent service to the Center's.
• Generated proposals and negotiated budgets.
• Hired and managed technician teams.
• Coordinated equipment and personnel logistics.
• Purchased and maintained AV hardware, serviced house systems.

Paonia, CO

As the Associate Publisher of High Country News, I managed all business operations including Advertising Sales, Marketing, Circulation, IT and the Business Office. I was responsible for our online product vision, prioritization and backlog.Along with the day-to-day operations, I focused my energy on developing tools, systems and people to increase HCN's.

Paonia, CO

• In this position I was responsible for managing the business operations of High Country News including Circulation, Marketing, Sales and IT. During this time I:
• Established the roadmap and led the effort to grow email newsletter from 20,000 to 65,000, increase website traffic 150% in 3 years, and grow Facebook audience from 7,000 to over 32,000.
• Reorganized HCN's Operations team, enhancing inter-departmental collaboration, driving 5-7% annual increase in subscription revenue, 65% increase in sales revenue, and 40% uptick in direct mail performance.
• Conceived, implemented and configured HCN's email marketing platform. Set a successful strategy for increasing subscriber engagement and improved conversion rates for subscription and renewal offers, leading to greater.

Paonia, CO

In this role I was primarily responsible for the HCN.org website, supporting High Country News readers as well as our internal editors, writers and production staff. I was tasked with managing all aspects of the website including the roadmap, maintenance & upgrades, marketing, usability analysis, vendor management, DNS, etc..My responsibilities included.

San Luis Obispo, California Area

• As Director of Product Development, I was responsible for product vision and delivery. Primarily I managed the roadmaps for TrueCredit's personal credit products (B2C). I conducted extensive market research and.
• As a key member of the product management team, I helped shape product and marketing direction, contributing to a 9,000% increase in Website transaction rate over 5 years.
• Served as primary liaison with our parent company while defining requirements for, and later building, a custom web-based application (B2B).
• Supervised large inter-company special projects including company's implementation of compliance with federal "Free Annual Credit Report" legislation in 2004.

San Luis Obispo, California Area

GUI Development Team Manager 2000-2002Hired and managed group of HTML developers for company Website development during period of explosive growth. Worked side by side with marketing and management departments to develop online products.Marketing Manager 2002 - 2003Managed group of marketing professionals and their functional specialties, including.

San Luis Obispo, California Area

Assisted consumers with their online purchases of credit reports, handling sensitive information with integrity. Developed company's first system for tracking Website customer problems so technology could improve product quality. Lobbied for customers' needs during product design phases.

Greater Denver Area

Operated Website development and marketing company serving primarily University of Denver departments, as well as small businesses and non-profits.Designed, published and marketed textbook for sociology seminar that was later used at universities around the country.

Boulder, CO

As an Associate Audio Producer, I was deeply involved in CareerTrack's audio publication business. My responsibilities included assisting with curriculum design, engineering live and studio audio presentations, providing audio engineering for CareerTrack's video productions, editing and mixing audio products, and quality control over our duplication vendors.