Help corporate staff ideate, implement, and validate business process improvements. Support current ISO 9001, 20000, 27001 certifications as well as CMMI-Services and CMMI-Development ratings.

Led quality for a CMMI Maturity Level 5-rated, 60-person software development team that supports a prepayment validation and authorization processing system for Medicare claims. That system processes over 1 billion claims per year representing 3.5 percent of the US GDP. Scrum Master for modernization team moving mainframe data and processing to AWS cloud. Responsible for developing quality and risk management plans, performing quality reviews and audits, leading process review meetings… Show more Led quality for a CMMI Maturity Level 5-rated, 60-person software development team that supports a prepayment validation and authorization processing system for Medicare claims. That system processes over 1 billion claims per year representing 3.5 percent of the US GDP. Scrum Master for modernization team moving mainframe data and processing to AWS cloud. Responsible for developing quality and risk management plans, performing quality reviews and audits, leading process review meetings, creating performance baselines and predictive models with quantitative techniques, and implementing improvement strategies. Served as executive sponsor of corporate-wide quality initiatives. Under his leadership, Dynanet became the first US small business to receive a Maturity Level 5 rating with the CMMI v2.0 model.Before that, helped bring agile development to the US Food & Drug Administration (FDA). From 2005 to 2016, led multiple project teams delivering software development, help desk, data warehousing, and enterprise architecture services for FDA and other civilian agencies. Oversaw $40M contract for DevOps support of IT solutions based on Scrum, Kanban, J2E, Oracle, and open-source technologies. His teams implemented and maintained a custom workflow/case management system, a document center automation system, and a business intelligence system using Oracle, Business Objects, and an open-source Extract/Transform/Load (ETL) tool. Received an FDA Special Recognition Award in 2007, the FDA Outstanding Service Award in 2008, and the Center Director's Special Citation in 2010--all awards rarely given to contractors. His teams delivered over 200 person-years of support, 50 production releases, and hundreds of implemented user stories to FDA.Also led a corporate process improvement task force and built a SharePoint-based Quality Management System (QMS) that enabled Dynanet to successfully pass multiple CMMI appraisals and ISO 9001 audits. Show less

Helped spin this company from Commerce One and establish it as an award-winning provider of IT services to the federal government. Ran 50+ person, $10M division for 2.5 years. Exceeded 2004 EBITDA target by 18%. Oversaw work for NASA, Dept of Commerce, Postal Service, Dept of Agriculture, and Dept of Interior. Directed development of web-based, e-compliance solution for National Park Service that received 2006 National Environmental Excellence Award.

Technical director of 80-person professional services group formed from three offices of former AppNet, which Commerce One acquired in September 2000.

Led teams developing custom web software including an Internet portal enabling commercial and recreational fishermen to buy federal fishing permits and report landings. Delivered early, won Al Gore Silver Hammer, was nominated for Harvard JFK School of Government's "Innovations in American Government" Award

Responsible for project oversight and technical leadership of an electronic business solutions practice using state-of-the-art tools and an ISO-certified process to deliver web-enabled systems for customers such as Hewlett-Packard.

Directed a 2-year, $3 million effort to build a corporate intranet for Bell Atlantic (now Verizon) using web technologies from Netscape, Adobe, and Verity. As project manager, led software development and systems integration teams supporting sales force automation and multimedia archiving at Gannett-owned newspapers nationwide.

Project and technical lead at a non-profit, federally-funded research and development center. Conducted studies, analyzed findings, and published recommendations on a variety of government-sponsored, business and technology issues.

Officer, branch chief, and programmer/analyst supporting the Office of the Secretary of Defense. Responsible for analyzing system requirements, developing and maintaining analysis tools on multiple platforms, administering local area networks, evaluating vendor proposals, and providing end-user support. Selected Company Grade Officer of the Year and awarded Air Force Commendation Medal.