Mike Mcewen Email & Phone Number

Texas, United States

Dallas, Texas, United States

Excelled at building exceptional working relationships across cross-departmental teams in order to drive strategic alignment, risk management, resource allocation, spend visibility, process and reporting enhancements, and fluid collaborationPartnered with and mentored 13+ Category Managers on category strategies and company-wide value capture opportunities.

Rockwall, Texas, United States

Honolulu, Hawaii, United States

Championed complex Product Development strategic sourcing events related to all onboard food and beverages (catering) across 5 countries, sustainable passenger supplies (first-class amenities, disposables, fragrances, etc), in-flight connectivity, in-flight entertainment, seating, and more.Coordinated and executed on strategic plan deliverable to reduce.

Honolulu, Hawaii, United States

Oversaw market research, analysis, and storytelling for a variety cutting-edge medical inventions. Research partners included top innovation labs around the world with fast-paced timelines and need for accurate results. Research included analysis related to market conditions and pricing, voice of the Customer, consumer feedback, 360 evaluations, NPS.

Dallas, Texas

Directed Inflight hospitality initiatives including gathering and reporting performance metrics, process innovation, consulted on food, beverage, and entertainment portfolio related to 150M+ Customers and 16k+ Flight Attendants. Led strategic projects and testing with frontline employees and cross-departmental leadership related to the COVID-19 changes..

Dallas, Texas

Headed complex interisland Hawaii and ultra-short haul service design with frontline employees and CX allowing for 35+ minute service to be performed in less than 10 minutes.Unified cross-functional teams to produce best in class cabin service through detailed product sourcing, research, analysis, testing, and implementation. Led continuous improvement.

Dallas, Texas

Analyzed total passenger supplies budget and proposed $3.5MM cost avoidance without compromising the Customer Experience. Changes implemented in 2019Sourced, evaluated, and identified best vendors during multiple RFPs including but not limited to total non-alcoholic beverage portfolio, food/snack program, alcohol, coffee, cups, napkins, etc.Oversaw ongoing.

Dallas, Texas

Co-led the MAX Galley Design Team (11 FAs + 1 Provo Agent) to an innovative cabin design and rollout which included interviews and focus groups with over 125 Flight Attendants and collaboration with galley and aircraft vendorsEngineered testing procedures, coordinated tests, and built business cases recommending improvements to onboard products with.

Dallas, Texas

As an Intern at Southwest Airlines Headquarters, I had the privilege of participating on teams that lead strategic initiatives pertaining to Inflight operations. I participated in engineering and designing innovative galley configurations for a brand new state of the art aircraft. I gained experience in leading focus groups to collect Flight Attendant.

Rexburg, ID

• Launched innovative restaurant concept grossing over $65,000 in a 10-week period
• Introduced and presented processes improvement project which eliminated bottlenecks and resulted in a 40 percent increase in sales and cut customer wait time by 50 percent
• Coordinated team building within a group of diverse talents and capacities through a focus individual results and behaviors

Rexburg, ID

Presided over the apartment life council which oversees all BYU-Idaho owned and approved housing as well as remote housing entailing 7 locations outside of BYU-Idaho. Responsibilities included communicating with campus administration in collaboration on major projects and current issues within BYU-Idaho housing. These matters were then brought before a.

Rexburg, ID

Responsible for processing applications, qualifying eligibility, awarding and disbursing financial aid, collecting payments, and maintaining individual student case records. Adept at managing and diffusing difficult situations in problem-solving of student account issues. Initiated new projects and produced video tutorials for enhancing student learning.

Rexburg, ID

Manage design, development, and publication of technical training materials for professional level training and certification in heavy equipment and machinery operations. Updated modules and released new tailored training products for major clients including Safeway, Costco, Army Corps of Engineers, and NYC Department of Transportation. Collaborated with.

Business Management, Supply Chain Management

Activities and Societies: Supply Chain Management Society, University Activities Planning, University Symphony 2nd Chair BassLeadership –.

General Studies

Activities and Societies: Summer semester

Music Education

Activities and Societies: University Symphony 2nd Chair Bass