Mike Harmon Email & Phone Number

Maple Valley, Wa, Us

Greater Seattle Area

o Managed a portfolio of clients across a variety of software industrieso Worked closely with client Management to determine needs and outline testing strategyo Creation of test strategy and planning documentation for internal/external useo Overseeing day to day client needs, and coordinating testing efforts of Testlio's massive global testing communityo Constantly seeking optimization and efficiency opportunities to maximize ROI for the cliento Regular reporting on software/business riskso Mentor Test Leads/Testers towards their goalso Mentor for Testlio's Ignite program

Greater Seattle Area

Project Managemento Responsible for all PC/Mac projects/games in the studioo Manage all levels of Game Testers across various functions and/or disciplineso Responsible for a 26-person team with significant impact to QA process and efficiencyo Global Administrator in JIRA – User and group creation/permissions, project creation, workflow editingo Formally coach and mentor testers and leadso Provide guidance and mentorship to less-experienced managerso Assist leadership in setting appropriate KPIs and targetso Ability to shift focus and quickly address issues affecting QA efficiency o Manage technical growth and proficiency of QA staffo Create and define processes for newly created projects and teamso Point of contact for other disciplines for escalated, critical issueso Actively manage dependencies and relationships with other disciplines, and updates relevant processes within and outside of QAo Partner with leadership to develop and execute organizational planning strategies, including overflow options (vendors, overtime, flex help)o Splits focus between tactical and strategic objectives and improvements

Greater Seattle Area

Seattle, Wa

Project Managemento Manage up to 10 projects at a time through the complete QA cycleo Verify the day-to-day tasking of internal/external teamso Work with other Leads on task prioritization amongst all projects in QA based on release schedules, content implementation, and other variables to ensure thorough testing on each title with a shared pool of testing resourceso Communicate with Production to get ahead of potential complications with milestones/prioritieso Focus tasking towards highest quality impact per spent person hourTeam Leado Promote a positive work environment by providing to QA teams all information/tools they need to enjoy their job and be productiveo Collaborate with testers to help them grow and achieve their personal goals and understand how their individual effort affects the project and the company.

Bothell, Wa

Project Managemento Manage up to 5 projects simultaneously from Alpha to RTMo Oversee the day-to-day tasking of internal/external teamso Communicate extensively with Developers and Production to foresee/troubleshoot complications and keep tabs on milestones/prioritieso Ensure the QA team is delivering the best possible data to improve the quality of a producto Global Administrator in JIRA, includes setting up new projects, creating new user accounts, and assigning permissionsTeam Leado Refine daily tasks to test as thoroughly as possible given a project’s timeline/resourceso Delegate to strong team members to prevent task bottlenecksSchedulingo Create test planso Work with Production on ramp-up plans and QA timelineso Set up localization and compatibility testing when applicableo Participate in the interview/hiring process for team members, as well as engaging outsource partnersCommunicationo Communicate up and down the management chain, ensuring that onsite staff as well as Production, Developers, and offsite testing resources are on the same page. This is accomplished via reports, phone, email, IM, and whenever possible, face to face.o Act as an information filter for my teams, ensuring they have all necessary information to complete their tasks, while shielding them from unnecessary datao Uphold the standards of WB Games, both in my duties at the office and on the road. Uphold company NDAs.Travelo Represent WB Games at trade shows, such as E3. Run Co-Op demos with select members of the press prior to the launch of Fear 3.o Travel to developers to meet face to face and ensure that both QA and the developer's needs are being met over the course of a project. Manage personnel that work offsite at said developer through the end of the project. o Travel offsite to an outsource partner's location to ensure that their processes and standards meet expectations set by WB Games

o Ensure mobile application functionality as appointed Lead Tester by writing/implementing test cases to ensure compliance with project goals and deadlines in a collaborative work environment

Redmond, Wa

o Black box testing on various titles. Execute testcases and ad-hoc to verify functionality.o MS Compliance lab – Save/Load tester. Use test scripts and manual testing methods to ensure compliance across a wide variety of titles.

o Black Box software testing on a myriad of titles across Nintendo’s various platforms